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IT Support Technician

Hybrid in Barcelona·Full-time·Added 19 days ago

ANCO Sistemas de Gestión

10 open roles

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Overview

Job details

Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
ANCO Sistemas de Gestión doesn't mention sponsorship in the ad.
Be near Barcelona for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Requirements

What we're looking for

1-2 years of experience in technical support or microcomputing.
Solid knowledge of Windows 10/11, Office 365, and ticketing tools (ideally Jira).
Experience resolving hardware and software issues.
Basic knowledge of networks and connectivity.
Good communication, user orientation, and teamwork skills.

Nice to have

Previous experience in corporate environments or with end clients.
IT certifications (Microsoft, ITIL, Cisco, etc.).

The role

🚀 At ANCO we are an IT consultancy with over 40 years of experience. We help companies in their digital evolution with private and public cloud solutions, infrastructure, cybersecurity, digital transformation and modern workplace, combining leading technology with a close, honest and proactive service.

If you are passionate about the IT world, at ANCO you will find an environment where you can grow professionally, get certified, and participate in high-impact projects for clients from different sectors.

Job Description
We are looking for a Microcomputer Technician to join a end client in Barcelona on a permanent basis. If you are passionate about IT support, enjoy resolving issues, and are motivated to work in a consolidated corporate environment, we want to meet you!

What you'll do

Remote and on-site user support.
Installation and configuration of Windows 10/11 and corporate applications.
Diagnosis and resolution of hardware and software issues.
Basic network and peripheral administration.
Ticket logging and tracking in Jira.
Documentation of procedures and solutions.

About ANCO Sistemas de Gestión

ANCO Sistemas de Gestión is a Madrid-based IT services company that provides managed IT support, system administration, and outsourcing solutions to businesses. The company focuses on technical support and infrastructure management, helping organizations maintain efficient and secure IT environments.

Operating primarily in Spain, ANCO offers a structured environment for IT professionals, including the 'Anco Future Talent Program' for interns. As a local service provider, it is particularly relevant for international candidates with Spanish language proficiency or who are based in Madrid, as most roles involve direct client support.

Employees: 250
Headquarters: Madrid, Spain
In Spain: Madrid
Website: anco.es

Good to know if you are moving

Offers an internship program (Anco Future Talent Program) that may be a pathway for entry into the Spanish IT market.
Madrid is a central location for professionals seeking to establish a career in Spain's IT sector.
Technical roles (from Service Desk N1 to N2) provide a structured career progression likely valuable to those building IT credentials.
Because roles are client-facing, Spanish language skills are likely essential for daily work.

In their own words

Additional information

📚 Continuous training. Courses and certifications to boost your professional development.

🏠 Flexible work model. Hybrid positions for the Service Desk team.

🤝 Good work environment. You will be part of a collaborative team where you can share knowledge and keep growing.

If you enjoy helping people, you are passionate about technology and want to be part of a stable project with real opportunities for professional development, we want to meet you!

🌱 At ANCO we bet on equal opportunities and promote a diverse, inclusive and respectful environment.

All open roles at ANCO Sistemas de Gestión