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Level 1 IT Service Desk Technician

On-site in Barcelona·Full-time·Added today (last checked 16 Oct)

Overview

Salary
€18,000 - €20,000 a year

About €1,370 - €1,450 a month after tax.

Work mode
On-site, Barcelona
Contract
Permanent contract, full-time hours
Education
Higher vocational training (FP Grado Superior)

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

We are looking for someone autonomous, resolute, and passionate about innovation and continuous improvement. A person who enjoys learning, collaborating in a team, and providing solutions with real impact.

· Higher Degree in IT or similar

· Knowledge of Active Directory, Intune, Azure, and Microsoft 365

Nice to have

· Experience in technical support or Service Desk (valuable)

The role

🚀 At ANCO, we are an IT consultancy with over 40 years of experience. We help companies in their digital evolution with private and public cloud solutions, infrastructure, cybersecurity, digital transformation, and modern workplace, combining leading technology with close, honest, and proactive service.

If you are passionate about the IT world, at ANCO you will find an environment where you can grow professionally, get certified, and participate in high-impact projects for clients from different sectors.

We are looking to hire a Level 1 Service Desk Technician for a stable project, within a modern technological environment and with real possibilities for professional development.

What you'll do

· User management in Active Directory

· Configuration and management of devices with Microsoft Intune

· Device enrollment in Azure / Azure AD

· First-level technical support and incident management

· Ticket registration and tracking

How you'll work

· Mon-Fri: 8:00 to 17:00

· Fri: 8:00 to 15:00 (occasional rotating on-call shifts from 10:00 to 18:00)

Are you an autonomous, resolute person who wants to make improvements? Then we want to meet you! Join a team that values innovation, continuous growth, and where your ideas will be welcome.

About ANCO Sistemas de Gestión

ANCO Sistemas de Gestión is a Madrid-based IT services company that provides managed IT support, system administration, and outsourcing solutions to businesses. The company focuses on technical support and infrastructure management, helping organizations maintain efficient and secure IT environments.

Operating primarily in Spain, ANCO offers a structured environment for IT professionals, including the 'Anco Future Talent Program' for interns. As a local service provider, it is particularly relevant for international candidates with Spanish language proficiency or who are based in Madrid, as most roles involve direct client support.

Employees
250
Headquarters
Madrid, Spain
In Spain
Madrid
Website
anco.es

Good to know if you are moving

  • Offers an internship program (Anco Future Talent Program) that may be a pathway for entry into the Spanish IT market.
  • Madrid is a central location for professionals seeking to establish a career in Spain's IT sector.
  • Technical roles (from Service Desk N1 to N2) provide a structured career progression likely valuable to those building IT credentials.
  • Because roles are client-facing, Spanish language skills are likely essential for daily work.

In their own words

Additional information

🌱 At ANCO, we bet on equal opportunities and promote a diverse, inclusive, and respectful environment.

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