Travel Agent

What can we offer you in exchange for your commitment and trust?

- Permanent contract.

- Full-time position, Monday to Friday.

- Immediate incorporation.

- Continuous training plan in proprietary systems as well as digital competencies and social skills.

- Flexible compensation.

- Social benefits.

- Professional projection in a leading company in the sector.

Organization committed to equal opportunities.

At Ávoris, we believe in and practice respect towards the people who make up the company, so our commitment involves:

- Offering a safe, respectful, and reliable environment.

- Promoting equal opportunities, contributing to full professional development, without regard to sex, gender, sexual orientation, race, beliefs, nationality, marital status, age, or any other differentiating factor of the person.

- Working so that the diversity and inclusion of people represent a significant value for the group.

- Driving best practices in people management.

On this occasion, at B Travel (Ávoris Retail Division), we need to incorporate a Travel Agent in Vallés, whose main functions will be:

- Promote sales according to brand values.

- Perform commercial follow-up of issued quotes.

- Generate bookings using the appropriate systems.

- Apply regulations regarding administration, collection management, and auditing.

- Attend to customer requests: information and advice on requested products, offers, request and preparation of quotes, etc.

- Process customer requests: bookings, ticket issuance, delivery of documentation (visas, travel insurance,…), request for prepayments, follow-up of services before and after the trip, etc.

- Invoice and process payments for managed services (files).

- Resolve and carry out follow-up on various incidents and claims (services, invoicing,…).

- Perform cash reconciliation and deposit cash into the bank.

- Inform customers of new product offers, campaigns, key dates, etc.