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Customer Service Administrator

Hybrid in Rubí·Added 23 days ago

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B. Braun

51 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Rubí for hybrid days
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Higher vocational training (FP Grado Superior)
“Ciclo Formativo de Grado Superior, en administración y finanzas o similares” — per the ad.

Benefits

Life insurance
Per the ad.
Flexible pay plan
Take part of your salary as tax-free benefits, per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Advanced vocational training (Higher Level Training Cycle) in administration, finance, or similar fields.
Minimum of 2 years of experience in Customer Service.
Proficiency in the Office suite
Ability to work as part of a team, with empathy and assertiveness.
Customer orientation and the ability to resolve issues effectively.
Communication skills and the ability to work with multiple stakeholders.
Organizational skills, ability to prioritize, and manage multiple tasks simultaneously.

Nice to have

Experience with SAP will be valued.

Languages

Intermediate level of English

Pay & benefits

What you'll get

Annual gross salary starting at €36,971.93, adjusted to the profile and experience of the candidate.

And so that you can give your best, our proposal places your wellbeing, your development and your experience as part of our team at the centre:

Hybrid working model
Flexible compensation
Life and accident insurance
Shuttle bus and parking
Retirement plan
Financial support
Emotional wellbeing service
Free health check-ups
B. Braun Savings Club
Digital disconnection protocol
Sports and social activities

The role

B. Braun is looking to fill an administrative position in the Customer Service department for a temporary replacement.

What you'll do

Managing the order process from receipt to delivery to the customer, ensuring accuracy and compliance with deadlines.
Acting as the main point of contact for customers regarding orders, deliveries, product availability, and issues.
Coordinating with Supply Chain, Logistics, Finance, Sales, and other internal departments to ensure efficient management of customer needs.
Following up on orders and proactively communicating any incidents, delays, or changes that may affect the customer.
Handling complaints and inquiries, providing quick and effective solutions that help maintain customer satisfaction.
Keeping customer and order information up to date in corporate systems.
Providing administrative support for activities related to orders, invoicing, returns, and credit notes.
Participating in continuous improvement initiatives aimed at optimizing processes and service levels.
Complying with the company's policies, procedures, and quality standards.

Hiring process

2 steps2 interviewsa task to do

Application
Review
Interviews
1–2 sessions
One or two interviews focusing on your CV and competencies.
Additional assessment
Not every role
In some cases an additional assessment is requested.
Offer & onboarding

Response time depends on the brand and the application.
Application status can be tracked in the applicant portal.

About B. Braun

B. Braun is a German medical technology company and one of the world's leading providers of healthcare products and services. Founded in 1839, the company develops, manufactures, and sells a wide range of products including infusion therapy, surgical instruments, and wound care solutions. With over 60,000 employees globally, B. Braun operates in more than 60 countries, serving hospitals and healthcare professionals with a focus on patient safety and innovation.

In Spain, B. Braun has a significant presence with multiple offices and production facilities, including locations in Barcelona, Madrid, and Jaén. The company is known for its strong engineering and IT operations in Spain, offering roles in software development, DevOps, and technical services. For international professionals, B. Braun provides opportunities to work in a global healthcare leader with a collaborative culture and a commitment to professional development, though Spanish language skills may be beneficial for many positions.

Industry: Medical Technology
Founded: 1839
Employees: 50,000–100,000
Headquarters: Melsungen, Germany
In Spain: Barcelona, Madrid, Jaén
Website: bbraun.es

Good to know if you are moving

B. Braun is a global company with operations in over 60 countries, offering international career opportunities and potential for cross-border mobility.
The company has a strong focus on employee development, with structured training programs and clear career progression paths.
Spain is a key market for B. Braun, with production facilities and offices in cities like Barcelona, Madrid, and Jaén, providing diverse job locations.
Many roles in Spain, especially in engineering and IT, may require Spanish language skills, but some technical positions may be open to English speakers.
B. Braun is known for its stable, family-owned corporate culture, which can be appealing for professionals seeking long-term employment.

In their own words

About the company & team

B. Braun Medical, S.A. U. | Soledad Barragán López

All open roles at B. Braun

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