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Receptionist

On-site in Murcia·Full-time·Added over 3 years ago

This job was published 3 years ago

Barcelo Hotel Group

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Our summary

Work mode: On-site, Murcia
Contract: Full-time
Spanish: Expected (ad in Spanish)
English: Required
Benefits: Private health insurance

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Invoicing

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

You will be able to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
Why stay in one place when you can move between countries and work in different areas of the company? At Barceló Hotel Group, we offer you geographic mobility and the opportunity to discover different products and services throughout your professional career.
We know that to grow, we need a committed and experienced team. That is why we have specific career plans that you will find in the different areas of the company and that you can join,
You will have access to the best training available on the market through structured training plans based on your position within the company. Furthermore, as we firmly believe in people development, we provide you with a wide range of open training courses through our e-learning platform, Barceló Campus.
We offer you the chance to learn about Barceló Responsible, our Corporate Responsibility brand. This seal encompasses numerous actions related to social, economic, and environmental development in all the places where our company operates. We want you to join our commitment to building a better future!

And because making you happy is one of our biggest challenges, just by being part of the Barceló Hotel Group team you can enjoy other advantages and benefits such as:

1. Exclusive discounts on hotels and travel for you, your family, and friends
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló community
3. Ongoing discounts with different leisure and entertainment companies
4. Special offers with product and service companies
5. Exclusive agreements with different training and business schools

The role

Barceló Group is a family company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's leading destinations, as well as our clear growth strategy, have allowed us to position ourselves as the 2nd largest hotel chain in Spain and one of the 30 largest in the world by number of rooms.

Our commitment to ensuring both the satisfaction of our guests and the good health of our entire team has been rewarded with the "Best Hotel Management Company" award at the latest World Travel Awards, considered the Oscars of the international tourism industry.

Today, Barceló Hotel Group operates 270 urban and resort hotels with over 60,000 rooms across 24 countries. These hotels are marketed under four brands that allow us to offer our guests clear added value in both quality and service:

Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, allows us to look to the future with optimism, always backed by the solidity and internationalization that have characterized Barceló Group throughout its more than 90 years of business history. Do you want to be part of our story? Join our team!

What you'll do

Formalize guest check-ins and check-outs, attending to them with diligence, courtesy, and friendliness, generating the information that enables service delivery.
Attend to guests during their stay at the hotel, meeting their expectations and complying with the establishment's quality standard.
Carry out tasks related to room sales and occupancy, managing reservations to achieve the highest possible occupancy rate while satisfying guests' wishes.
Formalize documentation and manage information derived from accommodation operations, so that it can be useful to this and other departments, and enable proper economic-administrative control of the establishment.
Perform duties related to billing and collection, as well as foreign currency exchange.
Receive, process, and direct guest complaints to the appropriate services.
Safeguard valuables and money deposited at the reception.

What are we looking for?

Experience: minimum 1 year in a similar position.
Languages: advanced English, a second language is valued.
Customer orientation.
Communication skills.

About Barcelo Hotel Group

Barceló Hotel Group is a Spanish multinational hospitality company headquartered in Palma de Mallorca, Spain. It operates over 250 hotels worldwide under brands such as Barceló, Occidental, Royal Hideaway, and Allegro, spanning luxury, resort, and urban segments. The group is one of the largest hotel chains in Europe and a major player in the global tourism industry, with a strong presence in Spain, the Caribbean, and other international destinations.

In Spain, Barceló has a significant footprint with numerous properties across the Balearic Islands, Canary Islands, mainland coastal areas, and major cities like Madrid and Barcelona. The company is known for its strong focus on hospitality careers, offering roles in food and beverage, housekeeping, reception, and management. For international professionals, Barceló provides opportunities to work in diverse locations, often in tourist destinations, and values multilingual skills and customer service excellence. The group also emphasizes sustainability and professional development, making it an attractive employer for those seeking a career in the hospitality industry.

Industry: Hospitality
Founded: 1931
Employees: 25,000–35,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 16 more

Good to know if you are moving

Barceló Hotel Group is headquartered in Palma de Mallorca, Spain, and offers roles across Spain, including the Balearic and Canary Islands, which are popular for international workers.
The company operates multiple hotel brands (Barceló, Occidental, Royal Hideaway, Allegro), providing a range of work environments from luxury resorts to urban hotels.
Many positions are in hospitality operations (e.g., waitstaff, reception, housekeeping), which often require Spanish language skills, but some corporate roles like sustainability may be open to international candidates.
The group has a strong focus on sustainability and professional development, with training programs and career growth opportunities.
Spain's tourism industry is a major employer, and Barceló offers seasonal and permanent contracts, with some roles including accommodation or meal benefits.

All open roles at Barcelo Hotel Group