Salesforce Project Director

• More than 10 years of experience in technology project management.
• At least 5 years leading Salesforce projects of high complexity.
• Demonstrable experience in the Energy or Utilities sector.
• Participation in commercial transformation, customer service, sales, or marketing programs.
• Experience managing teams of more than 20 people.
• Experience in multi-vendor and multinational environments.

• Salesforce Marketing Cloud (valued).
• Salesforce Data Cloud (valued).
• PMP.
• PRINCE2.
• Salesforce Administrator.
• Salesforce Sales Cloud Consultant.
• Salesforce Service Cloud Consultant.
• Salesforce Application Architect.
• Salesforce System Architect.
• SAFe Agilist.
• Scrum Master.

Choosing Capgemini means choosing a company where you will have the freedom to design your career as you wish, with the support and inspiration of a collaborative community of colleagues around the world. Here you can reinvent what is possible. Join us and help the world's leading organizations discover the value of technology and build a more sustainable and inclusive world.

We are looking for a Salesforce Project Director with extensive experience leading digital transformation programs in energy sector companies, capable of managing complex projects end-to-end, coordinating multidisciplinary teams, business and technology stakeholders, as well as strategic vendors and partners.

The selected candidate will lead initiatives for the implementation and evolution of Salesforce platforms (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, MuleSoft, etc.), ensuring the achievement of business objectives, quality, schedule, and budget.

• Lead large Salesforce programs and projects within the Utilities and Energy sector.
• Manage all phases of the project lifecycle:
• • Discovery and requirements definition.
  • BBP (Business Blueprint).
  • Functional and technical design.
  • Build and integrations.
  • Data migration.
  • Testing and UAT.
  • Go-Live and stabilization.
• Coordinate multidisciplinary consulting, architecture, development, QA, integration, and change management teams.
• Manage relationships with executive-level clients and business areas.
• Define and execute the project governance model.
• Manage budget, planning, risks, dependencies, and quality.
• Lead steering and direction committees.
• Ensure the adoption of agile and hybrid methodologies.
• Ensure the adoption of AI and SDD for project tasks
• Oversee integrations with corporate platforms (SAP, ERP, commercial systems, billing, digital channels, and data platforms).
• Identify opportunities for evolution and continuous transformation.

• Salesforce Sales Cloud.
• Salesforce Service Cloud.
• Salesforce Experience Cloud.
• MuleSoft.
• API integrations and enterprise architectures.

Strong understanding of processes in:

• Energy commercialization.
• B2B and B2C customer management.
• Customer service.
• Contracting and after-sales service.
• Marketing and commercial campaigns.
• Operations and processes in the energy market.

• Executive leadership.
• Customer orientation.
• Negotiation skills.
• Conflict management skills.
• Communication with C-level executives.
• Strategic vision.
• Analytical capacity.
• Project financial management.
• Team development and motivation.

We value all applications and offer on-site, online, and certified training. Even if you do not meet 100% of the requirements, we want to meet you!

You will work in an environment where trust and autonomy are valued.

Virtual campuses: training in GenAI, Cloud, Data, Sustainability...

A very comprehensive catalogue of Development and Work-Life Balance measures, such as:

• Flexible Compensation Plan (childcare vouchers, medical insurance, restaurant card or meal subsidy, transport, training...)

• Hybrid and flexible remote work model.

• 24 days of vacation + 2 personal days + 24 and 31 December + option to buy up to 7 vacation days per year.

• FlexAbroad: possibility to work remotely from another country for 45 days.

• Continuous training. Access to complete training paths in our Virtual Campuses (GenAI, Cloud, Data... ) with certification opportunities. You will have free access to platforms such as: Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages...

• Wellbeing HUB - Includes policies and actions for physical and mental health.

• Participation in volunteering and social action initiatives with our Sustainability, Inclusion and Equality groups.

Active participation: you can attend talks, masterclasses, demos, and challenges such as Tech4PositiveFutures or Innovation 4 All.

Volunteering: you can participate in initiatives promoted by the group's foundation in sustainability, digital diversity, and inclusion.