Customer Service Asia Market Export
This role manages the Order to Delivery process for the Asia market. You will support sales and act as the primary customer contact. The position is based in Barcelona in a hybrid setup.
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This job advert was originally written in Spanish.
Requirements:
- Degree in Labor Relations, Human Resources, Law, or a similar qualification.
- Minimum of 2-3 years of experience performing functions in a labor department, consultancy, or management firm.
- Solid and up-to-date knowledge of labor legislation and various collective agreements.
- Advanced proficiency in payroll calculation and social security management (Sistema RED, Siltra).
- Strong analytical capacity and excellent attention to detail.
- Clear orientation toward internal and external customers.
- Communication and teamwork skills.
We are looking to hire a Labor Technician / Payroll Specialist to join their Labor Department. The selected candidate will be responsible for providing comprehensive support in the management of labor relations, ensuring compliance with current regulations and offering a high-quality advisory service.
- Full management of the labor cycle: Registrations, terminations, and modifications in Social Security.
- Preparation and review of payroll, including settlements, indemnities, and complex salary calculations.
- Preparation and management of employment contracts, extensions, and renewals.
- Labor advisory to employees and managers regarding regulations, application of collective agreements, and internal procedures.
- Management of incidents related to absences, temporary disability (IT), maternity/paternity, vacations, and leaves.
- Processing of social security through Sistema RED and Siltra.
- Management of IRPF certificates, company certificates, and control of withholdings.
- Regular contact with official bodies such as SEPE, TGSS, and the Labor Inspectorate.
Catenon is a global executive search and international recruitment firm that combines technology, data, and human insight to identify the best professionals worldwide. With 23 offices across the planet and operations in more than 100 countries, the company specializes in board search, executive search, middle management recruitment, international recruitment, salary benchmarking, and talent projects for industries including construction, engineering, energy, IT, life sciences, and professional services.
Headquartered in Madrid, Spain, Catenon operates as a Spanish multinational with a strong presence in the local market, offering roles such as Jefe de Obra, Director General, and Sales Manager across Spain. The company's work culture emphasizes global mobility, with opportunities for expatriation (e.g., COO in Mexico) and multilingual roles (e.g., French Desk in Madrid), making it attractive for international professionals seeking cross-border careers in recruitment and talent management.
Our client: a consolidated organization with a distinguished track record within the business fabric of Barcelona. Their activity focuses on offering professional support to different businesses and entities, driving quality, continuous training, and the improvement of internal processes. The team combines experience and a vocation for service, providing technical and administrative support, as well as specialized resources that facilitate the growth and professionalization of its members. The entity stands out for a stable, collaborative work environment oriented toward constant improvement.
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