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Technical Account Manager

Hybrid in Madrid·Full-time·Added 6 days ago

Still open when we checked on 5 Oct

Overview

Job details

  • Full-time

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    Cushman & Wakefield doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

  • Have 2+ years of experience

    Junior-level role.

  • University degree

    “Degree in Architecture, Civil Engineering or Engineering management, 2-5 years of experience from a technical field, Excellent oral, and written communication skills in English, Strong interest in program management and willingness to learn” — per the ad.

Skills

Nice to have

Requirements

What we're looking for


Skills and Qualifications
The Technical Account Manager need to have a technical background with the ability to support the business. The Technical Account Manager will need to understand the basics of C&W PDS discipline and services provides and support business opportunities to PDS in-country Teams.

Skills and Qualifications:

    • Degree in Architecture, Civil Engineering or Engineering management,
    • 2-5 years of experience from a technical field,
    • Excellent oral, and written communication skills in English,
    • Strong interest in program management and willingness to learn,
    • Strong organizational skills to effectively prioritize and manage multiple tasks to meet deadlines,
    • Result-oriented logical thinking and problem-solving ability,
    • Appreciative of diversity, polite and effective in a multi-cultural, multi-national organization,
    • Experience in engineering / architectural / construction projects is an advantage,
    • Experience in client/account management and business development is an advantage,
    • Experience working with variable stakeholders in an international environment is an advantage,
    • Understand real estate project services and the complexity of international business is an advantage.

The role

PDS is a large and growing service line withing Cushman & Wakefield's Europe, Middle East & Africa business. Over the past four years we have expanded our coverage and services in areas of project management, building consultancy, interior design, cost and MEP engineering and introduced new commercial models. We are one of the world's leading real estate services companies and see potential to grow further with prestige clients, new sectors and closer collaboration across other C&W service lines.

To reflect and fuel this continuing growth, we are adding new positions to the regional Sales & Technical Account Management function. This represents an opportunity to help shape and drive the business and work across a diverse range of clients, market teams and the wider C&W network.

The position of the Technical Account Manager within the Sales & Technical Account Management Team supports providing Technical Account Management (TAM) Services for C&W multi-national clients as a true market differentiator and selling point, delivering Operational excellence with ensuring consistency, standardization and continuous improvements.

What you'll do

The Technical Account Manager collaborates in building, maintaining and improving relationship with key Client stakeholders, including but not limited to:

  • understand Clients' goals, challenges, preferences and ensure C&W services are tailored to them,
  • ensure that the delivery teams get involved at the right time, proactively support Client needs and generating down the line project business,
  • collaborate with various C&W internal departments to develop strategies that enhance client experience and drive business growth,
  • address issues and complaints promptly and effectively.

The Technical Account Manager collaborates in the management, control and optimization of multiple projects across Client's project portfolio including but not limited to:

  • oversee the activities of key stakeholders and ensure that Governance structure and processes are implemented with responsive tools and deliverables (governance reviews, best practices, digitalized outputs e.g. Ingenious, Engage),
  • onboard & continuously train in-country PDS teams to be aligned with Client's expectations, financial targets, project KPIs,
  • monitor C&W performance, identify areas for improvement and good practice to be shared across the regional platform,
  • manage the communication of emerging delivery issues in collaboration with the local project delivery team, providing a transparent, logical and solid response that balance the interests of each party.
  • The Technical Account Manager will collaborate with the Sales Team and contribute to the discussions / negotiations / renewals of Master Service Agreements with existing or new multi-national Clients to win TAM appointments as qualified sponsor of the proposed delivery model.

How you'll work

Location: MADRID

INCO

INCO: "Cushman & Wakefield"

About Cushman & Wakefield

Cushman & Wakefield is a global commercial real estate services firm that advises and represents clients on property leasing, sales, valuation, and facilities management. With a workforce of over 50,000 employees across more than 60 countries, the company is one of the largest real estate services providers in the world, serving occupiers, owners, and investors. Its services span capital markets, property management, project management, and engineering, making it a key player in the commercial real estate industry.

In Spain, Cushman & Wakefield has a strong presence with offices in Madrid and Barcelona, offering a range of roles from property and building management to capital markets and technical consulting. The company's culture emphasizes collaboration, innovation, and professional development, and it actively hires international talent for its Spanish operations, particularly in roles that require English proficiency and cross-border expertise. For international professionals, Cushman & Wakefield offers the opportunity to work on high-profile real estate projects in a dynamic market, with a global network that supports career mobility.

Industry
Real Estate
Founded
1917
Employees
50,000+
Headquarters
Chicago, USA
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Cushman & Wakefield has a global presence in over 60 countries, offering potential for international career mobility.
  • The company's Spain offices are in Madrid and Barcelona, two major European business hubs with strong real estate markets.
  • Roles in Spain often require bilingual skills (Spanish and English), making it accessible for international professionals.
  • The company provides comprehensive training and development programs, supporting career growth for new hires.
  • As a global leader in real estate services, employees gain exposure to high-profile clients and projects across Europe.

In their own words

Additional information

Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor's attention once they have made contact.

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