€55k - €60k
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92,000+ live jobsIT Service Manager - Financial Sector
On-site in Tres Cantos·Added 3 days ago (last checked 30 Oct)
COBSER Consulting
20 open roles
Our summary
- Work mode
- On-site, Tres Cantos
- Experience
- 5+ years
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- More than 5 years as a Service Manager or Service Coordinator.
- Experience in ITIL environments.
- Management of support teams.
- SLA monitoring.
- Ability to communicate with clients.
Pay & benefits
What you'll get
Salary commensurate with experience
- Annual training plan
The role
At Cobser Consulting, we are looking for a Service Manager to lead a high-criticality technological support service at one of the leading organizations in the Spanish financial sector.
What you'll do
- Coordination of N0 and N1 support teams.
- SLA and KPI monitoring.
- Capacity management and planning.
- Preparation of executive reports.
- Client liaison and committee management.
- Management of critical incidents and escalations.
- Driving continuous improvement and automation.
How you'll work
On-site Work (Tres Cantos)
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