Phone account manager and sales (Native Basque speaker) - On-site - LL01

In everything we do, we believe in doing what is right for people: our clients, their customers, our people, our community, and our planet.

As a Technical Support Agent, you will:

-Provide customer service over the phone and email, ensuring an exceptional experience with our products
-Perform an initial diagnosis of reported incidents, identifying possible technical faults and determining the best solution
-Manage customer requests, keeping them informed at all times about the status of their cases and providing quick and effective responses
-Coordinate visits with the technical service when necessary, ensuring an efficient and timely resolution of issues
-Contribute to continuous improvement of customer satisfaction by gathering feedback and proposing improvements in processes and service
-Your role will be key to ensuring a frictionless experience for our customers, combining customer service skills, analysis, and technical troubleshooting to maintain the highest standards of quality and service.

-Native or bilingual level in Spanish and native level in Basque
-Excellent verbal and written communication skills
-Customer orientation, empathy, and flexibility
-Ability to work in a team, organization, and high motivation
-Negotiation skills and commercial orientation

At Concentrix, we invest in the people who make it happen. We are committed to offering an inclusive, accessible, and diverse work environment. We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. We will make reasonable accommodations to ensure that people with disabilities have the same opportunities as others.

If you are a person with a disability and need an accommodation to apply for one of our jobs, please let us know.

-30-hour contract with a schedule from 12:00 to 18:00
-Office in an excellent location in Valencia

-Salary: €13,886.01 gross per year + up to €1,143.05 gross annual bonus
-Referral bonus
-Fully paid training and ongoing development on the company and the project
-Professional development program and specialized courses

Experience the best version of yourself

At Concentrix, we invest in people who change the rules of the game because we know that when our people thrive, our customers do too.

If this sounds like the next step in your career, we want to hear from you. Apply today and find out why more than 440,000 game-changers around the world consider Concentrix their preferred employer.

Phone account manager and sales (Native Basque speaker) - On-site - LL01

The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.

Technical Support Agent - Spanish Market - On-site LL01

Ready to take the next step in your career? We are looking for you! We are the team that supports well-known brands, and we are looking for a Technical Support Agent to join our team in Bilbao. Do you want to be part of our team?

If you are looking to grow, as a Technical Support Agent in Valencia (on-site), you will be part of an innovative team, driving leading brands in sectors such as technology, finance, travel, fashion, healthcare, and much more.

Professional growth and personal development

This is a great opportunity to experience the power of the future and develop "friends for life" at the same time. We will provide you with all the training, the latest technology, and the ongoing support you need to succeed.

We welcome people with open arms who change the rules of the game: people from diverse backgrounds, who are curious and eager to learn. Your natural talent for helping others and going the extra mile to deliver the WOW effect for our customers will fit perfectly with what we do.

We are dedicated to creating a diverse work environment where everyone can learn and grow. If you think you don't meet all the requirements, we still encourage you to apply. We will do everything possible to find the right role for you, now or in the future.

Location:

ESP Valencia - Av. d'Aragó, 30

Language Requirements:

Basque (Required), Spanish

Time Type:

Part time

We are committed to providing equal employment opportunities and a work environment free from discrimination and harassment. All our hiring decisions are based on business needs, job requirements, and personal qualifications, regardless of gender identity, age, religion, ethnic origin, family status, or any other condition protected by applicable law.

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-Contratode 30h conhorariode 12:00 a 18:00
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- Salario: 13,886.01€ brutos + hasta 1,143.05€ brutos en bonus anual
-Bonificaciónporrecomendación
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-Programadedesarrolloprofesionalycursosespecializados

Experimentatumejorversión

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Gestor telefónico y ventas (Vasco nativo) -On-site- LL01

The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.

AgentedeSoporteTécnico -Mercado Espanol-PresencialLL01

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Location:

ESP Valencia - Av. d'Aragó, 30

Language Requirements:

Basque (Required), Spanish

Time Type:

Part time

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