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Overview
Job details
Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “Remote - Spain”
Requirements
Have the right to work in Spain
Dentsu doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Have 3+ years of experience
Mid-level role.
University degree
“Degree (completed or in progress) in Information Technology, Computer Sciences, or related field.” — per the ad.
Pay & benefits
What you'll get
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant,...).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data - all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we've been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people - guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
Requirements
What we're looking for
- Fluent English level, both written as verbal.
- Experience with HTML, CSS, JavaScript, jQuery, SQL.
- Experience with writing prompts in AI (Artificial Intelligence).
- Degree (completed or in progress) in Information Technology, Computer Sciences, or related field.
- Skilled IT professional with at least 3 years of experience as a developer (or similar position), preferably in global companies or providing services in similar environments.
- Experience in cloud solutions: development, configuration, and basic architecture.
- Experience in development, support, and maintenance of complex systems.
- Knowledge of Agile methodologies (Scrum, DevOps desirable but not mandatory) and ITIL (change and incident management) will be a plus.
- Knowledge in JIRA or similar tools.
- Knowledge in Service Now or similar tools.
- Good attention to detail.
- Positive, self-sufficient, and proactive attitude is a must.
The role
The purpose of this role is to develop required software features, achieving timely delivery in compliance with the performance and quality standards of the company.
Omega CRM Consulting is looking for a Systems Operations Specialist that would like to collaborate with one of the top global pharmaceutical companies.
The ITMS Strategic Marketing and Healthcare Solutions (SMHS) team is seeking an eager, motivated self-starter who wants to grow technically and is excited about proactively supporting systems in this domain. Expectation is that this individual will want to become the IT subject-matter expert (SME) for these systems, including hands-on development and configuration of these systems in order to deliver quality releases to our business partners in a timely fashion.
As a member of ITMS SMHS team, the individual will work for the DevOps Lectrona product team as a developer, being responsible for the analysis, planning, implementation, customization, enhancement, and support of the Grants Funding and Early Access systems.
What you'll do
- Be a developer supporting the Grants Funding and Early Access systems by keeping them updated and compliant.
- Perform business analysis to gather requirements and other demands.
- Translate business requirements into specifications.
- Perform day to day troubleshooting and maintenance of the system.
- Apply updates to the systems as necessary.
- Create and maintain system documentation.
- Design and implement technology best practices, guidelines, and processes.
- Become a SmartSimple Cloud Configuration Specialist.
- Provide support as required to ensure the availability and performance for the solutions and their environments.
- Process/handle tickets created in the Service Management tool related to the Grants Funding and Early Access applications.
How you'll work
Full time
Location
Remote - Spain
Brand
Omega
Contract Type
Permanent
About Dentsu
Dentsu is a global advertising and marketing services company, founded in Tokyo in 1901, with a presence in over 145 countries and regions. It operates through a network of agencies including Dentsu Creative, Carat, iProspect, dentsu X, and Merkle, delivering integrated services across Media, CXM (Customer Experience Management), and Creative, with a focus on end-to-end experience transformation and business transformation for major brands.
- Industry
- Advertising and Marketing Services
- Founded
- 1901
- Employees
- 50,000–100,000
- Headquarters
- Tokyo, Japan
- In Spain
- Madrid, Barcelona
- Website
- dentsu.com
Good to know if you are moving
- Dentsu has a dedicated Spain office, with roles in media, creative, and technology, offering opportunities for international professionals.
- The company operates in over 145 countries, providing a global network that may facilitate cross-border career mobility.
- Dentsu's Spain operations are part of a large global organization, with a strong focus on digital transformation and data-driven marketing.
- The company's careers page lists roles in Spain such as Salesforce Consultant, Data Engineer, and Frontend Developer, indicating a need for tech and data skills.
- Dentsu emphasizes innovation and sustainability, which may appeal to professionals seeking a purpose-driven employer.
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