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Senior CXM Strategist

On-site in Madrid·Full-time·Added yesterday (last checked 28 Oct)

Dentsu

37 open roles

Our summary

Work mode
On-site, Madrid
Contract
Full-time
Experience
Senior level

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The role

Key responsibilities:
Leads the building, development and delivery of strategic omni-channel marketing plans
Continually monitors current marketing trends, new technology solutions and competitive strategies - and then translates them into new marketing ideas for clients
Shows a strong understanding of differences in marketing to customers in different verticals and environments
Develops trusted, long-term relationships with key client contacts and executives
Ensures meaningful client value is delivered through a mix of best-practice solutions, skills, capabilities and original thinking
Manages team members to deliver strategy projects correctly and on-time
Collaborates and develops relationships with internal teams (account management, operations, creative, analytics etc.) and partner agencies to understand the feasibility of cross-channel recommendations/ plans
Identifies key data points and measurements to show the impact of our approach and strategy on the client's business

Location: Madrid

Brand

Merkle

Time Type: Full time

Contract Type

Permanent

About Dentsu

Dentsu is a global advertising and marketing services company, founded in Tokyo in 1901, with a presence in over 145 countries and regions. It operates through a network of agencies including Dentsu Creative, Carat, iProspect, dentsu X, and Merkle, delivering integrated services across Media, CXM (Customer Experience Management), and Creative, with a focus on end-to-end experience transformation and business transformation for major brands.

Industry
Advertising and Marketing Services
Founded
1901
Employees
50,000–100,000
Headquarters
Tokyo, Japan
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Dentsu has a dedicated Spain office, with roles in media, creative, and technology, offering opportunities for international professionals.
  • The company operates in over 145 countries, providing a global network that may facilitate cross-border career mobility.
  • Dentsu's Spain operations are part of a large global organization, with a strong focus on digital transformation and data-driven marketing.
  • The company's careers page lists roles in Spain such as Salesforce Consultant, Data Engineer, and Frontend Developer, indicating a need for tech and data skills.
  • Dentsu emphasizes innovation and sustainability, which may appeal to professionals seeking a purpose-driven employer.
All open roles at Dentsu

Location

Dentsu · Madrid

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