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Multichannel Agent

Hybrid in Leioa, País Vasco +1·Part-time·Added today

Still open when we checked on 8 Oct

DHL

30 open roles

Overview

Job details

  • Permanent contract

    Part-time.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    DHL doesn't mention sponsorship in the ad.

  • Be near Leioa, País Vasco / Euskal Herria for hybrid days

    No relocation package mentioned.

  • Vocational training (FP Grado Medio)

    “Formación de grado medio, valorándose formación específica en ventas” — per the ad.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Flexible pay plan

    Take part of your salary as tax-free benefits, per the ad.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Key Skills and Requirements

  • Intermediate vocational training, with specific training in sales being valued.
  • Basic computer skills.
  • Customer-oriented mindset and team spirit
  • Ability to work in a dynamic environment, manage time and tasks effectively and efficiently
  • Resilience, positive attitude, and perseverance to achieve success

Nice to have

  • Knowledge of English.

Pay & benefits

What you'll get

  • Join the leading company in the global logistics sector, where your work has a purpose and global impact.
  • Flexible compensation plan: Childcare, Transportation, Training, and Private Health Insurance.
  • DHL CLUB Discount Program.
  • Voluntary company share purchase plan for DHL Group employees, with a 15% discount, available after 3 months of employment.
  • Professional development opportunities within DHL.

Contract type: Permanent

Working Day: 30 hours per week

Workplace: Leioa or Getafe

The role

Reporting to the Telesales Manager, in this position you will be responsible for contacting and advising customers within the multichannel portfolio to drive sales, reactivate opportunities, and identify new business opportunities for DHL's various commercial channels.

What you'll do

  • Prospecting and contacting customers within the multichannel portfolio, with the aim of promoting and selling DHL services, contributing to the achievement of sales objectives.
  • Attending to inquiries from channel customers with the aim of keeping them informed and advising them on the services they need.
  • Seeking new activations / reactivations of current customers.
  • Identifying quality sales leads for higher channels (TLS - FLS or KA).
  • Qualification of specific campaigns within the multichannel portfolio with the aim of identifying quality sales leads for higher channels (TLS - FLS - KA).
  • Ensuring compliance with OHS regulations and Quality and Environmental Procedures.

About DHL

DHL is the world's leading logistics and express delivery company, operating a global network that connects people and businesses across more than 220 countries and territories. As a division of the German logistics giant Deutsche Post DHL Group, the company provides a comprehensive range of services including international express, freight transportation (air, ocean, road, and rail), contract logistics, and e-commerce solutions. With a workforce of hundreds of thousands of employees worldwide, DHL is a category-defining brand in the logistics industry, known for its reliability, speed, and extensive global reach.

In Spain, DHL has a strong and established presence with offices and operations in major cities including Madrid, Barcelona, Valencia, and Vitoria, among others. The company offers a wide range of roles in logistics operations, customer service, sales, and corporate functions, making it a significant employer for both local and international talent. DHL's work culture emphasizes innovation, sustainability, and employee development, with programs like the Graduate Program and Talent Bank designed to nurture future leaders. For international professionals, DHL Spain offers opportunities to work in a truly global environment, with the chance to build a career across borders and gain exposure to diverse logistics operations.

Industry
Logistics
Founded
1969
Employees
500,000+
Headquarters
Bonn, Germany
In Spain
Madrid, Barcelona, Valencia and 1 more
Website
dhl.com

Good to know if you are moving

  • DHL is a global company with operations in over 220 countries, offering international professionals the chance to work in a truly global environment.
  • The company has a strong presence in Spain with offices in Madrid, Barcelona, Valencia, and Vitoria, providing a wide range of roles from operations to corporate functions.
  • DHL offers structured graduate programs and internships in Spain, such as the 'Programa Graduate' and 'Contrato en prácticas', which are excellent entry points for international talent.
  • As a German-headquartered company, DHL provides a multicultural work environment, with English often used as the corporate language, making it accessible for non-Spanish speakers.
  • DHL is known for its strong commitment to employee development and offers clear career progression paths, both within Spain and internationally.

In their own words

About the company & team

Welcome to DHL eCommerce!

We are shaping the future of e-commerce logistics, connecting people and businesses through reliable delivery services and smart digital solutions. We deliver 1.8 billion packages each year through a global network of ~2,900 facilities, more than >170,000 pickup points, and +20 offices in different countries, supported by 50,000 employees. As part of the DHL Group, we combine a hybrid and flexible network, the best digital tools for our customers, and a strong commitment to decarbonization to deliver value to our customers from start to finish.

Additional information

Apply now by sending your CV - we look forward to meeting you.

DHL is an employer with an inclusive culture, focused on Diversity, Equity, Inclusion, and Belonging (DEIB), promoting equal opportunities and continuous learning. Candidates participating in selection processes will be evaluated based on job requirements with objectivity, transparency, and equal opportunity. #

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