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89,000+ live jobsTécnico de Soporte IT (Helpdesk)
On-site in León·Added today (last checked 13 Nov)
Our summary
- Spanish
- Expected (ad in Spanish)
Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
The role
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you're a collaborator who wants to help transform how businesses operate globally, get in touch - we'd love to discuss how Ebury can accelerate your career so you can shape the future.
Técnico de Soporte IT (Helpdesk)
Oficina de Ebury en León - 5 días en la oficina
El departamento de Service Desk es responsable de dar soporte y mantener los sistemas informáticos de la empresa, así como de proporcionar un soporte técnico de escritorio (desktop support) eficiente a todos los usuarios del negocio. El departamento se encarga de resolver cualquier fallo relacionado con IT de forma rápida y eficaz, lo que incluye una amplia gama de consultas, desde cómo configurar una cuenta de correo electrónico hasta el diagnóstico de sistemas, además de mejorar y desarrollar la infraestructura de IT que se ofrece dentro de la empresa.
El Puesto
El técnico proporcionará una asistencia de IT eficaz en todos los aspectos del negocio. Será responsable de dar soporte y mantener la infraestructura de red, incluidos los sistemas operativos de telefonía y escritorio, además del mantenimiento general de todo el hardware y software relacionado con IT. Este puesto ofrece exposición a una amplia gama de infraestructuras basadas en la nube, así como a proyectos y actividades relacionados con la tecnología. Se requerirá viajar a otras oficinas de Ebury en todo el mundo, a veces con poco aviso.
¿Qué harás?
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Diagnosticar y resolver problemas técnicos en dispositivos Windows, Chrome, Mac y Linux.
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Proporcionar soporte de escritorio local y remoto a más de 2000 usuarios en 51 oficinas a nivel mundial.
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Configurar y preparar nuevos ordenadores portátiles y de sobremesa.
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Asistir en el proceso de incorporación y baja de empleados (on/offboarding) de acuerdo con los procedimientos de Recursos Humanos y IT.
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Impartir formación tecnológica a los usuarios finales internos.
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Gestionar y realizar traslados internos de usuarios (puestos de trabajo).
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Crear solicitudes de compra para hardware y software de IT.
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Llevar a cabo proyectos de IT de pequeña y mediana envergadura según se le asigne.
Otros
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Preparar documentación cuando sea necesario.
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Brindar asistencia y soporte a los colegas en asuntos relacionados con IT.
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Garantizar que se proporcione un alto nivel de servicio y soporte al cliente a todos los usuarios internos y externos en todo momento.
¿Qué necesitarás?
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Conocimiento avanzado de los sistemas operativos Windows, Linux, Mac OS X y Chrome OS.
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Conocimiento intermedio de redes y tecnologías en la nube.
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Aplicaciones y productos de Google Workspace.
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MS Office.
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Fluidez en comunicación escrita y verbal en inglés.
Experiencia deseable
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ITIL.
¿Por qué Ebury?
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Salario inicial competitivo: Con un bono anual discrecional que premia verdaderamente tu rendimiento desde el primer día.
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Mentoría dedicada: Aprende directamente de gerentes experimentados que se involucran en tu éxito.
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Tecnología de vanguardia: Aprovecha herramientas y sistemas a medida de última generación que te permitirán rendir al máximo.
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Progresión profesional clara y acelerada: Trayectorias definidas hacia roles de liderazgo y especialistas dentro de Ebury.
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Cultura dinámica y colaborativa: Trabaja en un entorno donde se priorizan el trabajo en equipo y el crecimiento personal.
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Generoso paquete de beneficios: Acceso a beneficios competitivos adaptados a tu ubicación, que normalmente incluyen asistencia médica y beneficios sociales.
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Oficina central: Una ubicación fantástica con excelentes conexiones de transporte.
¿Listo para lanzar tu carrera en una FinTech global? ¡Haz clic en "Inscribirse hoy" (Apply Today) y descubre tu potencial en Ebury!
About us
Ebury delivers sophisticated, integrated solutions - business accounts, hedging, and financing - on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we're always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Important Security Notice for Job Applicants:
Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.
Notice to Recruitment Agencies and Search Firms:
Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.
AI Transparency Statement:
Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.
About Ebury
Ebury is a global fintech company specializing in foreign exchange, international payments, and trade finance solutions for small and medium-sized enterprises (SMEs). Founded in 2009, the company has grown into a major player in the financial services industry, processing billions in transactions annually and operating in over 20 countries. Ebury's platform combines advanced technology with expert advisory services to help businesses manage currency risk and optimize cross-border payments.
In Spain, Ebury has a significant presence with offices in Madrid and Malaga, serving as key hubs for its operations, engineering, and product teams. The company is known for its fast-paced, international work environment, with a diverse workforce representing many nationalities. For international professionals, Ebury offers opportunities in engineering, data, product, and financial crime compliance, with a strong emphasis on innovation and career growth. The company's global reach and Spanish operations make it an attractive destination for those looking to work in a dynamic fintech environment.
- Industry
- Fintech
- Founded
- 2009
- Employees
- 1,000–5,000
- Headquarters
- London, UK
- In Spain
- Madrid, Malaga
Good to know if you are moving
- Ebury has a strong international workforce, with employees from over 60 nationalities, making it a welcoming environment for expats.
- The company offers relocation support for key roles, including visa sponsorship and assistance with moving to Spain.
- Spain is a major operational hub for Ebury, with offices in Madrid and Malaga, offering opportunities in engineering, product, and financial crime compliance.
- Ebury provides a hybrid working model, allowing flexibility between office and remote work.
- The company invests heavily in employee development, with clear career progression paths and internal mobility programs.
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