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Customer Service Export

On-site in Maçanet de la Selva·Full-time·Added 4 days ago (last checked 22 Oct)

Agency

Eurofirms

1478 open roles

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Our summary

Work mode: On-site, Maçanet de la Selva
Contract: Full-time
Spanish: Fluent
Other languages: Catalan
Experience: 2+ years
Education: Vocational training (FP Grado Medio)

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum experience of 2 years in identical or similar tasks.
We are looking for an active, discreet, well-mannered person who is eager to be part of the project.

Nice to have

Proximity to the workplace will be valued.

Education & certifications

Vocational training in Administration or similar.

Languages

Fluent in Catalan and Spanish, both spoken and written.

Pay & benefits

What you'll get

Possibility of stable employment.

The role

We need a Customer Service Export professional to work for a company in the chemical sector, located in the Maçanet de la Selva area, to perform the following functions:

What you'll do

- Customer service and advice for both national and international clients.

- Integral management of orders from receipt to final delivery.

- Monitoring of manufacturing deadlines and dispatch of chemical products.

- Coordination with the production, laboratory, quality, and logistics departments.

- Resolution of incidents related to orders, transport, or product quality.

- Preparation and follow-up of commercial offers.

- Management of technical and commercial documentation (technical and safety data sheets, certificates of analysis, etc.).

- Updating of customer and order information in the ERP.

- Communication of delivery deadlines, availability, and order status.

- Management of returns, claims, and non-conformities.

- Administrative support to the sales team.

- Verification of prices, commercial conditions, and invoicing.

- Monitoring of service levels and customer satisfaction.

- Management of documentation related to chemical product transport regulations.

- Collaboration in demand planning and forecasting of customer needs.

- Among other tasks inherent to the job position.

Hiring process

2 steps1 interview

Applied
Shortlisted
Selected
Put forward
With a client company
Interviewed
Hired

Eurofirms publishes the names of the application statuses, not what each stage involves or how long it takes.
You can check the status of each application in the "Candidaturas" (Applications) section of your personal area.
Before starting the job you must sign all the contract paperwork through the Eurofirms website or app.

About Eurofirms

Eurofirms is a Spanish staffing and human resources group headquartered in Cassà de la Selva, Girona. Founded in 1987, it is one of the largest temporary employment and recruitment agencies in Southern Europe, offering workforce solutions across industrial, logistics, and commercial sectors. The company operates through a network of offices in Spain and several other European countries, providing both temporary and permanent staffing services.

In Spain, Eurofirms has a strong presence with offices in many cities, including Madrid, Barcelona, and Valencia, and it is a key partner for international professionals seeking work in production, logistics, and commercial roles. The company is known for its inclusive hiring practices, including opportunities for people with disabilities, and offers a straightforward path for those looking to enter the Spanish job market. For international candidates, Eurofirms provides access to a wide range of entry-level and skilled positions, often with immediate availability.