Customer Service with French

• - Previous experience in Customer Service, Customer Care, or Commercial Administration. - Experience managing orders, replenishments, incidents, and customer follow-up. - Regular contact with international customers, preferably from the French market. - High or native level of French for written and oral communication. - Proficiency in IT tools such as Excel, SAP, ERP, or similar management platforms.

Would you like to be part of a renowned women's fashion brand with an international presence and a firm commitment to quality, design, and customer service? If you have experience in Customer Service or commercial administrative management, you speak French fluently, and you are motivated to work in a close-knit, stable, and dynamic environment, this could be an excellent opportunity to join Nice Things and provide support to the French market, collaborating directly with stores, points of sale, and customers in a project with growth and longevity.

• - Order and replenishment management for points of sale in the French market. - Customer service and resolution of incidents related to deliveries, merchandise, and logistics. - Support for approximately 100 points of sale, 3 physical stores, and 4 Galeries Lafayette corners in France. - Administrative management and operation tracking using Excel, SAP, and internal platforms. - Daily coordination with French customers, guaranteeing agile, resolute service oriented toward customer satisfaction.