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CUSTOMER EXPERIENCE job opportunities for GERMAN-speaking talent

On-site in Barcelona·Full-time·Added over a year ago

First posted a year ago, still open when we checked on 9 Oct

Factorial

118 open roles

Overview

Job details

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    Factorial doesn't mention sponsorship in the ad.

  • German

    The ad asks for German, or counts it in your favour.

  • Work on-site in Barcelona

    No relocation package mentioned.

Benefits

  • Private health insurance

    Per the ad: paid by the employer, or taken through flexible pay.

  • Gym access

    Free or discounted, per the ad.

Skills

Pay & benefits

What you'll get

Perks of being part of our team!

  • Structured Career Paths & Salary Grids; OTEs (Fix+ uncapped Variables)

  • High growth, multicultural and friendly environment 🤝

  • Save expenses with Cobee 💰 and get your salary in advance with Payflow 💸

  • Healthy life with Gympass 🧘🏽♀️

  • Alan as private health insurance 🩺

  • Language classes with Yolk Academy 👩🏽🏫

  • Syra discounts, Nora & Apeteat lunch❗

  • Flexible schedules ⏰, pet Friendly 🐶 and no dress code!😀

The role

Are you an expert German speaker looking for an exciting Customer experience opportunity in Barcelona?

We currently evaluate individual contributor and leadership profiles as well as all seniority levels; Junior, Mid & Senior!

Hiring process

This Job Post is a collective application point, and it aims to find the role that best fits your skills and interests. We are always on the lookout for motivated talent to join us and grow together!

You are welcome to apply here and explain what you are looking for, and our Talent Acquisition Team will help you determine the best fit for you!

We encourage you to apply here if...

(1) You don't see any specific role on our career page that fits your interests.

(2) You are not actively in job search so that you can be considered for future positions.

We will happily review your profile in both cases and contact you if anything may potentially match!

We'll keep your information on file for 1 year and be in touch if we see a match in that time.

About Factorial

Factorial is a Barcelona-based software company that provides an all-in-one human resources management platform for small and medium-sized businesses. Its cloud-based solution covers HR administration, payroll, time tracking, talent management, and expense management, helping companies digitize and automate their HR processes. Founded in 2016, Factorial has grown rapidly and now serves thousands of customers across Europe, the Americas, and Asia, with a workforce of over 800 employees.

Factorial's headquarters and main engineering hub are in Barcelona, making it a key player in Spain's vibrant tech ecosystem. The company has a strong international presence with offices in Mexico City, São Paulo, and other cities, and its workforce is highly diverse, with employees from over 30 nationalities. For international professionals, Factorial offers a dynamic, fast-paced startup culture, opportunities to work with a global team, and the chance to contribute to a product that is reshaping HR for SMBs worldwide. The company is known for its flat hierarchy, agile work environment, and commitment to employee growth.

Industry
HR Software
Founded
2016
Employees
1,000–5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona

Good to know if you are moving

  • Factorial is headquartered in Barcelona, a top European tech hub with a high quality of life and a large international community.
  • The company has a diverse, multicultural team with employees from over 30 nationalities, making it welcoming for international hires.
  • Factorial offers a hybrid work model, allowing flexibility between remote and office work, which is attractive for relocating professionals.
  • The company provides relocation support and visa sponsorship for qualified candidates, easing the transition to Spain.
  • Factorial has a strong focus on employee development, with opportunities for growth in a fast-scaling startup environment.

In their own words

About the company & team

At Factorial, we're building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations-freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.
With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.
We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you.

Our Values

  • We own it: We take responsibility for every project. We make decisions, not excuses.

  • We learn and teach: We're dedicated to learning something new every day and, above all, share it.

  • We partner: Every decision is a team decision. We trust each other.

  • We grow fast: We act fast. We think that the worst mistake is not learning from them.

We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Wanna learn more about us? Check our website!

All open roles at Factorial
WhatsApp
€50k – €75kBarcelonaBlue Card thresholdNo Spanish needed
€38k – €65kBarcelonaNo Spanish needed

Senior/Staff Site Reliability Engineer

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€77k – €94.3kA CoruñaBlue Card thresholdNo Spanish needed

Engineering Team Lead

Factorial3w ago
€62k – €71kBarcelonaBlue Card thresholdNo Spanish needed
€36k – €67.6kHybrid in BarcelonaFluent Spanish
€60k – €80kBarcelonaBlue Card thresholdNo Spanish needed
€40k – €45kBarcelonaNo Spanish needed
€35k – €60kBarcelonaNo Spanish needed
€32k – €42kBarcelonaNo Spanish needed
€25k – €40kBarcelonaNo Spanish needed
See all 118 jobs