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88,000+ live jobsOn-site in Barcelona·Full-time·Added over a year ago
First posted a year ago, still open when we checked on 9 Oct
€34,000 - €49,000 a year
Gross, as stated in the ad.
About €2,150 - €2,910 a month after tax.
Permanent contract
Full-time.
Have the right to work in Spain
Factorial doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Gym access
Free or discounted, per the ad.
Nice to have
Proven track record of driving upsell, retention, and net growth in client portfolios.
Strong strategic and analytical skills, combined with excellent organizational abilities.
Tech-savvy, with the ability to quickly learn and adapt to new tools.
Outstanding communication skills with empathy and influence at senior client levels.
Experience dealing with churn prevention and designing action plans for at-risk clients.
Comfortable working with KPIs and managing portfolios with a data-driven mindset.
Proactive, solution-oriented, and eager to bring forward new ideas.
Fluency in Spanish (native or proficient) and professional command of English.
Bonus Points 👀
Experience managing key accounts or enterprise-level clients.
Knowledge/experience in Human Resources, Payroll, or HR Software.
Previous involvement in process optimization or building AM best practices.
We care about people and we also offer a lot of benefits for employees:
High growth, multicultural and friendly environment 🫱🏽🫲🏿
Alan private health insurance 🩺
Healthy life with Wellhub (Gyms, pools, outdoor classes) 🤸🏻♂️
Save expenses with Cobee 💸
Language classes 🧑🏼🏫
Breakfast in the office and organic fruit 🍏
Nora discounts 🍱
Free caffeine and theine ☕️
Pet Friendly 🐶
Hello!
At Factorial, we're looking for a new Account Manager Enterprise for the Spanish Market to help us boost the company to the next level 🦄.
Ready to be part of the challenge?
About the role 🚀
We are looking for an Account Manager Enterprise in the Spanish Market to join our Customer Experience team. You will act as a trusted consultant for Factorial's largest and most strategic Spanish customers, driving client satisfaction, retention, and growth. You will be in charge of managing and expanding a high-value portfolio, building long-term relationships, deeply understanding client processes and challenges. A key part of your role will be to proactively detect and execute upsell and cross-sell opportunities, positioning Factorial's solutions to maximize customer impact and generate sustainable revenue growth, while also identifying areas of product improvement.
Manage a portfolio of Factorial's most important Spanish customers, ensuring a tailored, high-impact approach through regular analysis, creation of data-driven action plans, and proactive execution.
Recognize and report client trends, risks, and opportunities, while proposing solutions to improve customer journeys, drive product adoption, and identify upsell opportunities that contribute to client satisfaction and net revenue growth.
Build strong client relationships and act as a strategic partner, maintaining regular interactions (mainly via video calls) to ensure engagement, share product updates, and deeply understand their needs, goals, and challenges, becoming their go-to person for anything related to Factorial.
Collaborate cross-functionally with Sales, CX, Product, Engineering, and Finance teams to maximize client impact.
Contribute with your experience by mentoring less experienced peers and sharing best practices across the team.
30' People Interview 🎯: Let's meet! You will speak with our HR team about your experience and aspirations. Let's see if we match 😉
30' HM Interview 👯: Meet your next Team Lead! You will share best practices, ways of working and knowledge with our Team Lead. Let's see if we can work together!
1h Roleplay 🚀: Show us your hard skills. This is your moment to shine and let us know what could you bring to the table. *This step needs a preparation before the interview and it's a key part in the process
Factorial is a Barcelona-based software company that provides an all-in-one human resources management platform for small and medium-sized businesses. Its cloud-based solution covers HR administration, payroll, time tracking, talent management, and expense management, helping companies digitize and automate their HR processes. Founded in 2016, Factorial has grown rapidly and now serves thousands of customers across Europe, the Americas, and Asia, with a workforce of over 800 employees.
Factorial's headquarters and main engineering hub are in Barcelona, making it a key player in Spain's vibrant tech ecosystem. The company has a strong international presence with offices in Mexico City, São Paulo, and other cities, and its workforce is highly diverse, with employees from over 30 nationalities. For international professionals, Factorial offers a dynamic, fast-paced startup culture, opportunities to work with a global team, and the chance to contribute to a product that is reshaping HR for SMBs worldwide. The company is known for its flat hierarchy, agile work environment, and commitment to employee growth.
At Factorial, we're building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe's fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we'd love to meet you.
We own it: We take responsibility for every project. We make decisions, not excuses.
We learn and teach: We're dedicated to learning something new every day and, above all, share it.
We partner: Every decision is a team decision. We trust each other.
We grow fast: We act fast. We think that the worst mistake is not learning from them.
We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.
We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.
Wanna learn more about us? Check our website!
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€32k - €53k
🇬🇧€53k - €67k
Blue Card threshold🇬🇧 🇪🇸€60k - €80k
🇬🇧€1k - €1k
🇬🇧 🇪🇸€30k - €40k
🇬🇧
