Supply Chain & Operations Associate

At Flabelus, we are looking for a Supply Chain & Operations Associate to lead the logistics operations of a territorial area, guaranteeing omnichannelity between Retail, Wholesale, and Online channels.

You will be responsible for ensuring that the entire logistics chain functions efficiently, scalably, and is data-driven, managing daily operations, analyzing performance through KPIs, and leading continuous improvement and automation projects.

We are not just looking for someone to manage processes; we are looking for someone who enjoys questioning them, redesigning them, and building an increasingly intelligent operation.

We want to bring on an extremely analytical, curious, and proactive person. Someone who has fun understanding how things work, detecting inefficiencies, and finding solutions even before problems arise. A person capable of turning data into decisions and building processes that allow Flabelus to continue growing sustainably.

1. Comprehensive Supply Chain Management

• Comprehensively manage the logistics operations of a territorial area, guaranteeing coordination between Retail, Wholesale, and Online.
• Coordinate national and international shipments, ensuring compliance with deadlines, service quality, and cost optimization.
• Manage all documentation necessary for international operations (customs, commercial invoices, packing lists, certificates of origin, etc.).
• Supervise the correct functioning of assigned warehouses and guarantee efficient stock management.
• Participate alongside Production, Purchasing, Retail, and Wholesale in the logistics planning of collections.
• Analyze the operational capacity of warehouses, transport, and suppliers to anticipate needs and avoid bottlenecks.
• Ensure that the logistics chain is capable of absorbing business growth while maintaining service levels.
• Supervise stock levels across different warehouses.
• Analyze indicators such as turnover, inventory accuracy, stockouts, shrinkage, and coverage.
• Propose actions that optimize product availability across all channels.
• Define, build, and maintain tracking dashboards using Power BI and other Business Intelligence tools.
• Design and monitor key Supply Chain KPIs.
• Detect trends, anomalies, and improvement opportunities through data analysis.
• Develop action plans when indicators deviate from established objectives.
• Identify repetitive tasks susceptible to automation.
•  Design and implement new tools and processes that eliminate manual work and increase efficiency.
• Lead continuous improvement projects oriented toward simplifying processes and increasing the scalability of the operation.
• Document processes and update operating procedures to guarantee consistent execution.
• Evaluate the performance of logistics operators and warehouses through service KPIs.
• Drive improvement plans together with logistics partners.
• Collaborate in cost optimization without compromising service quality.
• Work constantly with the Production, Retail, Wholesale, E-commerce, Customer Service, IT, and Finance teams to ensure a global vision of the entire supply chain.
• Act as a connection point between departments to guarantee that processes function in a coordinated manner.
• Analyze operational incidents in a structured manner.
• Identify the root cause of problems and implement permanent solutions.
• Not limit yourself to reporting incidents, but lead their resolution.