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Legal Technician in Consumer Affairs and Data Protection

On-site in Madrid·Full-time·Added 2 months ago

Flexicar

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Overview

Salary: €24,000 - €26,000 a year
About €1,600 - €1,710 a month after tax.
Work mode: On-site, Madrid
Contract: Permanent contract, full-time hours
Spanish: Fluent
Education: University degree

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Skills

Nice to have

Derecho

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

What do we offer you?

Contract: Permanent, full-time position at the leading company in the mobility sector in Spain.
Salary: €24,000 – €26,000 gross/year (depending on experience provided).
Location: Initially in San Sebastián de los Reyes, with an upcoming move to Alcalá de Henares. (Nov)
Project: Joining a dynamic team, with an excellent working environment and growth prospects within a solidly expanding structure.

EUR 24,000–26,000 per year

The role

At Flexicar we are the leading company in Spain in the buying and selling of used vehicles. We have a network of more than 180 dealerships throughout the country and a constantly growing team.

We are looking to add a Legal Technician specialized in Consumer Affairs and Data Protection to our Compliance / Legal Advisory department.

(Note on location: Our head offices are currently located in San Sebastián de los Reyes, but in the near future we will be moving to our new central facilities in Alcalá de Henares).

What you'll do

What will your main responsibilities be?

Consumer Complaints Management: Processing and drafting of allegations before official bodies (OMIC, Consumer Arbitration Boards, OCU) and monitoring of after-sales and vehicle warranty files.
Extrajudicial Resolution: Mediation and negotiation of agreements with end customers to resolve conformity or product warranty issues.
Data Protection (GDPR): Comprehensive management of the ARCO + rights exercise channel (access, deletion, objection, etc.) and handling of privacy-related inquiries.
Regulatory Compliance: Auditing and ensuring GDPR compliance in the capture of commercial leads, purchase agreements, financing, and web forms.
Relations with Bodies: Support in preparing responses and allegations to requests from the Spanish Data Protection Agency (AEPD).
Internal Advisory: Providing ongoing regulatory and legal support to the dealership network and the Operations/After-sales area.

How you'll work

full-time

permanent

Requirements

What we are looking for in you

Education: Degree or Bachelor's in Law (a Master's or specialization in Data Protection / Consumer Law is highly valued).
Experience: Between 1 and 3 years in similar positions managing consumer complaints and LOPD/GDPR regulations (experience in the automotive, retail, warranty, or financing sector is valued).
Key knowledge:

Mastery of the General Law for the Protection of Consumers and Users (warranties and sale of consumer goods).

Mastery of the GDPR and LOPDGDD.

Skills: Excellent legal drafting ability, negotiation skills, proactivity, and ease in the agile management of files.

About Flexicar

Flexicar is a Spanish car subscription service that provides flexible, all-inclusive vehicle access for both private and business customers. The company operates a digital-first platform, offering a fleet of vehicles with a monthly subscription model that includes insurance, maintenance, and roadside assistance, positioning itself as an alternative to traditional car ownership and rental. Flexicar's service is primarily focused on the Spanish market, with a significant operational presence in Madrid.

For international professionals, Flexicar represents a modern and growing sector of the Spanish mobility market. The company's work culture is dynamic and tech-oriented, reflecting its digital platform and data-driven approach to fleet management. As a Spanish-founded and headquartered company, it offers an opportunity to work in a local, fast-growing startup environment, with a strong focus on the Spanish market and its regulatory landscape.

Industry: Car Sales
Founded: 2017
Employees: 100–200
Headquarters: Madrid, Spain
In Spain: Madrid
Website: flexicar.es

Good to know if you are moving

Flexicar's operations are primarily in Spain, making it a good fit for professionals looking to relocate to Madrid.
The company's working language is Spanish, so a working knowledge of the language is essential for integration.
As a growing startup, Flexicar offers the potential for significant professional growth and responsibility.
The company's business model is innovative and represents a modern alternative to traditional car rental, which can be an interesting experience for professionals from the automotive or tech sectors.
The company's headquarters is located in Madrid, a major European hub with excellent international connectivity.

All open roles at Flexicar