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Customer Service Teleoperator - Vacation Rental | English & Spanish in Sevilla

On-site in Sevilla·Full-time·Added 26 days ago (last checked 8 Nov)

Foundever

9 open roles

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Our summary

Salary: Up to €2,000 a month
Hours: Rotating shifts, including nights · Includes weekends
Work mode: On-site, Sevilla
Contract: Full-time
Spanish: Fluent
English: Required

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Foundever is hiring for this role in several places. This vacancy is in Sevilla.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Requirements

Advanced level of English (minimum C1).
Native or bilingual level of Spanish (C2).

Pay & benefits

What you'll get

What do we offer?

Temporary contract for 3 months, renewable (2-month probation period).

-39h weekly working hours.

Salary total of up to €2000 gross/month:
Base salary + language bonus: €1,635 gross/month.
Night shift bonus: €1.96/hour (night hours from 10 PM to 6 AM).
Transport allowance: €6.56/day (from 00:00h).
Working schedule: 5 days a week, Monday to Sunday (alternating weekends).
Production schedule: night shift, between 1 PM and 7 AM, which will be assigned once training is completed.
On-site work in Los Remedios (Seville).
Expected start date from: November 10, 2026.

Additional benefits

Enjoy referral incentives, professional development opportunities, technology discounts, language courses, and access to the Wellness Room.

Why apply?

At Foundever, we believe in you. We support your training, work-life balance, studies, and other professional activities. The only limits are the ones you set!

With our innovative wellness and development plan, you will always be growing:

Move Well: workout routines and practical tips for your daily life.
Eat Well: articles, recipes, and nutritional guides for a healthy lifestyle.
Live Well: tools for work-life balance, stress reduction, mindfulness, and mental health.
Do Well: combine wellness with activities that make a difference in our community.

The role

We are looking for candidates with native or bilingual Spanish (C2) and advanced English (minimum C1) for the customer service department of a well-known company in the vacation rental sector.
If you enjoy helping people, have good communication skills, and are looking for a stable project where your work is valued, we want to meet you!

What you'll do

What will your duties be?

Assist customers and resolve issues or questions about their bookings.
Advise hosts on publishing and managing their properties on the platform.

How you'll work

Training within the contract from day one, on-site in English, for 4 weeks, Monday to Friday.
The first 2 weeks will be from 9:00 AM-1:30 PM and 2:30 PM-6:00 PM.
The last 2 weeks will be from 9:00 AM to 5:00 PM.

Hiring process

100% online selection process and support throughout the entire process.

Apply now and be part of a professional team where your work makes a difference. We will contact you very soon!

About Foundever

Foundever is a global leader in customer experience (CX) and business process outsourcing (BPO), providing customer service, sales, and technical support solutions to a wide range of industries. With a workforce of over 100,000 employees across more than 45 countries, the company operates contact centers and digital transformation services for major brands worldwide. Its global headquarters is in Miami, USA, and it is one of the largest CX providers in the world.

In Spain, Foundever has a significant presence with multiple delivery centers in cities such as Madrid, Málaga, Sevilla, and Barcelona. The company is known for its multilingual and multicultural work environment, frequently hiring international professionals for roles supporting various European markets, including German, French, Italian, Dutch, and Portuguese. For international hires, Foundever offers opportunities to work in a dynamic, fast-paced environment with career growth in customer service, sales, AI, and technology, making it an attractive option for those looking to relocate to Spain.

Industry: BPO
Founded: 2021
Employees: 100,000+
Headquarters: Miami, USA
In Spain: Madrid, Málaga, Sevilla and 1 more

Good to know if you are moving

Foundever has multiple offices in Spain, including Madrid, Málaga, Sevilla, and Barcelona, offering a variety of locations for relocation.
The company frequently hires for multilingual roles (German, French, Italian, Dutch, Portuguese), making it a good fit for international professionals with language skills.
Many positions offer hybrid work models, providing flexibility for employees.
Foundever provides opportunities for career growth in customer service, sales, AI, and technology, with roles ranging from entry-level agents to senior technical leads.
The company is a global leader in CX, offering a stable and well-established work environment for international hires.

In their own words

Additional information

Create your best moments. Join the #FoundeverLife

The Company is committed to equality, diversity, and inclusion, and enforces a zero-tolerance policy against any form of harassment or discrimination. We promote blind recruitment.

All open roles at Foundever