Portuguese and Spanish Sales Teleoperator

Hybrid in Sevilla·Added today

Overview

Job details

  • €1,282 a month

    Gross, as stated in the ad.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Be near Sevilla for hybrid days

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

TP Spain, certified as a Great Place to Work, offers you the opportunity to join, as a Telephone Sales Agent, a solid team within one of the leading beverage multinationals.

This position provides service to current customers in the HORECA sector (Hotels, Restaurants, Cafés/Catering) to supply them with the necessary products through the management of orders collected via email and telephone (making and receiving calls). Additionally, cross-selling of other products is performed. You must provide quality and excellence in service with every call. Service is provided in Spanish and Portuguese.

What you'll do

You will be the point of contact between the customer and their points of sale, using commercial interactions to achieve objectives, effective negotiations, and the correct allocation of resources (discounts), aligned with the commercial strategy and agreed service levels.

Contact 100% of the assigned points of sale daily.

Manage customer orders, returns, and exchanges accurately and efficiently.

Increase the usual investment of the point of sale using available resources (discounts, promotions) and negotiation skills.

Facilitate all possible feedback regarding potential incidents, business opportunities against the competition, and customer requests.

Handle inquiries and concerns through telephone and email channels.

Diagnose and resolve customer problems promptly to improve their satisfaction.

Management of databases, tools, and applications.

How you'll work

  • Workplace in SEVILLE capital: Calle Economía, 9 (Pol. Ind. Ctra. Amarilla)- 41007 Sevilla.

Requirements

What we're looking for

  • Secondary education (ESO or Bachillerato)
  • ESSENTIAL Spanish and European Portuguese (Portugal): C1/C2 level.
  • Previous sales experience, with a focus on results and motivation to exceed objectives.
  • Ability to identify customer opportunities and needs, thanks to a solid understanding of the commercial process.
  • Ability to manage customers with professionalism and empathy, seeking the appropriate solution for the customer.
  • Good level of oral and written communication, with a professional attitude.
  • Skill in computer handling and keyboard agility.
  • Desire to belong to a great company where you can develop professionally.

Pay & benefits

What you'll get

  • PERMANENT CONTRACT of 35h/week and salary according to the Contact Center collective agreement: 1,281.81 €/gross per month + language bonus.
  • Work from Monday to Sunday, with 2 weekends off per month. That is, 2 weeks are worked from Monday to Friday with Saturday and Sunday off. And when working on the weekend, 2 days off are taken during the week, so that the total count of days worked in the week is 5.
  • Teleworking (1 week per month and the weekends worked)
  • 10 days of paid training.
  • Schedule from 10:30 to 17:30h
  • Internal promotion and professional development program: We recognize and enhance the talent of our own.
  • Belonging to a great team, in a project with a leading company.
  • Dynamic and international environment.
  • Excellent working environment and activities.

About Teleperformance Spain

Teleperformance is a global leader in customer experience management and business process outsourcing (BPO), providing digital integrated business services to major corporations worldwide. With over 410,000 employees across more than 80 countries, the company operates contact centers, AI-driven customer support, and specialized sales and technical services for clients in sectors like technology, finance, travel, and healthcare. Its Spain operations are a key hub for multilingual talent, supporting major global brands such as Google, Booking.com, and other digital platforms.

In Spain, Teleperformance has a significant presence with offices in Barcelona, Madrid, and other cities, employing thousands of people in multilingual roles. The work culture is fast-paced, client-focused, and highly international, with teams collaborating across languages and time zones. For international professionals, Teleperformance Spain offers a gateway to the Spanish job market, with roles often requiring native-level fluency in languages like German, Swedish, Dutch, Italian, Greek, or Arabic, making it a top destination for multilingual talent seeking to relocate to Spain.

Industry
BPO
Founded
1978
Employees
100,000+
Headquarters
Paris, France
In Spain
Barcelona, Madrid, Salamanca and 3 more

Good to know if you are moving

  • Teleperformance Spain hires heavily for multilingual roles, making it a common entry point for international professionals relocating to Spain.
  • Many positions are based in Barcelona, a major European tech and multicultural hub, offering a vibrant lifestyle and strong expat community.
  • The company offers remote work options for some roles, such as the Spanish Biotechnical Presales Consultant position, which is remote from Spain.
  • Roles often include training and career development programs, with opportunities to grow into team leader or management positions.
  • Fluency in languages like German, Swedish, Dutch, Greek, or Arabic is highly valued, and these roles often come with competitive relocation support.
All open roles at Teleperformance Spain
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