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Customer Service Telephone Agent (Galician, Basque or Catalan)

Remote, Madrid·Part-time·Added 2 days ago (last checked 7 Nov)

Agency
Gi Group España

392 open roles

Our summary

Hours
Includes weekends
Work mode
Remote (Madrid)
Contract
Part-time
Languages
Catalan, Basque, Galician

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

  • Work from Monday to Sunday (max. 2 weekends per month)
  • 100% remote work in any territory nationwide.
  • Available shifts:

32h/week (scheduled between 10:00 and 19:00h) Monday to Thursday

19h/week (scheduled between 15:00 and 19:00h) Friday to Sunday

  • Fixed salary according to the Contact Center collective agreement corresponding to the Specialist Teleoperator category.

The role

Your next professional challenge awaits you!

Are you interested in CUSTOMER SERVICE skills and want to boost your career in a stable, international, and rapidly growing environment? Do you reside in SPAIN?

What you'll do

  • Customer service
  • Information
  • Resolving queries regarding enrollments, cancellations, billing, coverage, and incidents.

REQUIREMENTS

  • HAVE A NATIVE/BILINGUAL LEVEL IN CATALAN, ENGLISH, GALICIAN OR BASQUE.
  • Experience in customer service
  • Strong communication skills, both verbal and written.
  • Strong customer orientation and issue resolution skills.

Benefits of joining us

  • Work in a professional and dynamic environment.
  • Opportunities for professional development and internal growth.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
All open roles at Gi Group España
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