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Teleoperator in Sabadell

On-site in Sabadell·Added 3 days ago (last checked 29 Oct)

Agency
Gi Group España

792 open roles

Our summary

Salary
€13,111 a year
Hours
Monday to Friday
Payments
12 salary payments a year
Work mode
On-site, Sabadell

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Gi Group España is hiring for this role in several places. This vacancy is in Sabadell.

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Strong phone communication skills and customer orientation.
  • Organizational skills and attention to detail (scheduling and data).
  • Ability to handle issues with good judgment and refer them appropriately.

Nice to have

  • Previous experience in a call center, appointment scheduling, or phone-based customer service is valued.

Pay & benefits

What you'll get

  • Stable project under a permanent discontinuous contract.
  • Monday to Friday schedule (no weekends) from 10:00 AM to 2:00 PM and from 3:00 PM to 5:00 PM
  • Quarterly bonuses based on objectives and a professional work environment.
  • Salary: €13,111.08 gross/year, paid in 12 installments, with entitlement to paid vacation

The role

We are looking for a Teleoperator/Telemarketer to make calls to existing customers in order to schedule hearing and vision check-up appointments at physical stores. If you enjoy phone-based customer interaction, are organized, and care about service quality, this position could be a great fit for you.

What you'll do

  • Making calls to schedule appointments for hearing and vision check-ups (based on existing customer database).
  • Handling phone inquiries regarding any issues and referring them to the commercial department and/or store.
  • Ensuring quality of service and clear, professional communication during calls.
  • Entering and updating customer data in the system.
  • Managing the appointment schedule for physical store visits.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
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