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Helpdesk Technician N1

Barcelona, Spain·Full-time·Added 15 days ago

Glintt Global

10 open roles

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What they offer

  • Full-time hours

    Per the ad.

What they ask for

  • Have the right to work in Spain

    Glintt Global doesn't mention sponsorship in the ad.

  • Catalan

    The ad asks for Catalan, or counts it in your favour.

  • Work on-site in Barcelona

    No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

What will your day-to-day look like?

  • Address and resolve technical issues for end users.

  • Provide remote support using tools such as TeamViewer.

  • Set up, maintain, and troubleshoot Windows computers and laptops.

  • Manage incidents related to hardware, software, and connectivity.__SJ_

  • Ensure agile, high-quality support, accompanying users until their issues are resolved.

  • Escalate and follow up on those incidents that require specialized support.__S

What we are looking for

  • Previous experience in technical support, helpdesk, or service desk.__

  • Knowledge of Windows operating systems.__S

  • Experience working with remote access tools.__

  • Ability to diagnose and resolve hardware and software issues.__SJ_HTML

  • Customer-oriented with strong communication skills.

  • Fluent Catalan and Spanish (essential).

Schedule

  • Schedule: __SJ_HTML

About Glintt Global

Glintt Global is a technology company specializing in healthcare IT solutions, with a strong focus on pharmacy management systems, clinical software, and digital transformation for the healthcare sector. The company operates across multiple countries, providing enterprise-level software and services to hospitals, pharmacies, and healthcare networks, and employs a significant workforce of engineers, architects, and consultants.

In Spain, Glintt Global has established a presence in Lisbon, which serves as a key hub for its international operations and product development. The company actively hires international talent, particularly for engineering and architecture roles, offering opportunities to work on complex healthcare platforms. With a multicultural and English-speaking work environment, it is an attractive destination for international professionals looking to contribute to the digital transformation of healthcare in Southern Europe.

Founded
1995
Employees
1,000–5,000
Headquarters
Lisbon, Portugal
In Spain
Lisbon

Good to know if you are moving

  • Glintt Global's Lisbon office is a major hub for its international operations, making it a viable option for those looking to relocate to Portugal.
  • The company's work environment is described as international and English-centric, which is beneficial for non-Portuguese speakers.
  • As a healthcare IT provider, Glintt offers stable, long-term projects in a sector that is less prone to economic downturns.
  • The company has a history of hiring international talent, with a significant number of its employees in Lisbon being expatriates.
  • Glintt provides opportunities to work on large-scale, enterprise-level healthcare platforms, which can be a significant career boost for IT professionals.

In their own words

About the company & team

We are Glintt Global, a leading Portuguese/Spanish technology company with over 30 years of experience. We aim to make a positive impact on people's quality of life through innovation, technology, knowledge, and ambition. This is our commitment!

Are you passionate about technology and enjoy helping people resolve their daily issues? Do you like finding solutions and providing excellent user support? We need you!

We are looking for a Helpdesk Technician for CS&M, a Glintt Life company, to join a close-knit and dynamic team, providing technical support to users and clients in Windows environments.

We are Glintt Global, a leading technology company in the Iberian Peninsula, with more than 30 years of experience developing innovative solutions that directly impact people's quality of life. We believe in technology, knowledge, ambition, and innovation as drivers of change.


This is our commitment!Learn more about the __SJ_HTML

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