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Workshop Receptionist

On-site in Reus·Full-time·Added today (last checked 29 Oct)

Grup Oliva Motor

26 open roles

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Our summary

Hours: Monday to Friday
Work mode: On-site, Reus
Contract: Permanent, full-time hours
Education: Vocational training (FP Grado Medio)
Driving licence: Required

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Invoicing

This job advert was originally written in Spanish.

Requirements

What we're looking for

Minimum education: Intermediate or Advanced Vocational Training in Mechanics
Proficiency in new technologies
Driving license
Passion for the automotive sector
Intermediate level of English.
Customer service experience
In-depth knowledge of the brand's vehicles
Knowledge of the automotive market
New technologies
Advanced office software skills
Knowledge of persuasion techniques

Nice to have

Customer orientation
Initiative.
Communication.
Positive attitude
Teamwork
Personal mastery

Pay & benefits

What you'll get

Job stability: permanent contract
Compensation package of fixed + variable salary
Special discounts on the purchase and financing of cars from major market brands, as well as on after-sales services.
Discounts and benefits with partners
Annual school assistance for your family

We take care of your health and that of your family.

Discount on health insurance policies with the best market prices.
Regular medical check-ups for employees.

The role

We are looking for a Workshop Receptionist with initiative, organization, and teamwork skills who is eager to start a career plan with us. If you have people skills and want an opportunity to grow, this is the place for you.

Ensure the correct representation of the brand in its area of influence. Make and keep the Official Service a benchmark in customer satisfaction and experience. Guarantee the highest quality of customer service. Interpret customer needs and sell the brand's services and accessories. Build customer loyalty to the company. Act as the intermediary between the customer and the workshop.

What you'll do

Reporting to the After-Sales Manager, you will be responsible for:

Telephone and in-person customer service for the workshop.
Management of appointments and organization of the workshop schedule.
Reception of vehicles and opening of work orders.
Collection and verification of customer and vehicle data.
Administrative preparation of scheduled interventions.
Basic coordination with the workshop team for the correct management of appointments.
Monitoring the status of repairs and updating information in the system.
Communication with the customer regarding the status of the vehicle (start, process, and completion of work).
Management of documentation associated with work orders.
Administrative verification of invoices and documentation prior to vehicle delivery.
Delivery of the vehicle to the customer, providing a basic explanation of the work performed (as per workshop instructions).
Filing and control of documentation in the after-sales area.
Management of spare parts, checking availability, requesting, order tracking, and coordination with the workshop

How you'll work

We make it easy for you to develop your professional career while enjoying time with your family, your training, or your free time.

Schedule: 40h/week. Monday to Friday from 08:30 to 17:00 (30-minute break).
22 working days of annual leave.

About Grup Oliva Motor

Grup Oliva Motor is an automotive dealership group based in Catalonia, Spain, with over 60 years of experience and more than 450 employees. The company operates as an official dealer for multiple car brands including BMW, MINI, Peugeot, Opel, Citroën, Honda, MG, Omoda, Jaecoo, Changan, Geely, JAC Motors, Gomotor, Renault, and Dacia, offering new, used, and KM0 vehicles along with associated services such as financing and workshops. Its main area of influence is the province of Tarragona, with expansion into other geographic areas.

The group has a strong presence across Catalonia, with offices in Tarragona, Constantí, Reus, Tortosa, Figueres, Salt, and Sabadell. The company emphasizes values such as honesty, rigor, respect, professionalism, and sustainability, and offers a range of roles from mechanics and administrative staff to commercial advisors and brand managers. For international professionals, the company provides opportunities in the automotive sector within a well-established regional group, though most roles are likely to require Spanish language proficiency and local market knowledge.

Industry: Automotive dealership group
Employees: 100–500
Headquarters: Tarragona, Spain
In Spain: Tarragona, Constantí, Reus and 4 more

Good to know if you are moving

The company is headquartered in Tarragona, Spain, with offices in several Catalan cities including Reus, Figueres, and Sabadell.
With over 60 years of experience, the group is a well-established player in the regional automotive market.
The company employs more than 450 people, indicating a stable and sizable workforce.
Roles are primarily on-site, and knowledge of Spanish and Catalan is likely essential for most positions.
The group represents a wide range of international car brands, offering diverse opportunities in sales, service, and administration.

In their own words

About the company & team

GrupOlivamotor is one of the leading automotive groups in the provinces of Tarragona and Girona, a benchmark in the sector with more than 50 years of experience. We want to expand our after-sales team for our headquarters in Reus.

All open roles at Grup Oliva Motor