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Receptionist

On-site in Benidorm·Added 2 days ago (last checked 19 Oct)

Overview

Work mode
On-site, Benidorm
Spanish
Fluent
English
Required
Education
University degree

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Studies/Training: Degree in Tourism or similar. High proficiency in English and Spanish.

Experience: Previous experience in reception or customer service, preferably in the hotel sector.

The role

  • Role Overview:
    As a Receptionist, you will be the first point of contact for our guests, creating a memorable experience from their arrival to their departure. Your role combines interpersonal, administrative, and technical skills, ensuring that every stay is managed with efficiency, care, and personalized attention.

What you'll do

  • Welcome guests and manage the check-in and check-out processes.

  • Handle guest inquiries, requests, and incidents promptly and professionally.

  • Manage phone calls, emails, and communications with guests.

  • Process and follow up on reservations, modifications, and cancellations.

  • Provide information about the hotel's services, facilities, and activities.

  • Handle administrative tasks, billing, and payments according to established procedures.

About Sandos Hotels & Resorts España

Sandos Hotels & Resorts is a Spanish hospitality company operating a portfolio of hotels and resorts primarily in Spain, with a focus on the Costa Blanca, Costa del Sol, and the Canary Islands. The group manages properties such as Sandos Monaco, Sandos Papagayo, Sandos Atlantic Gardens, and Sandos Griego, offering accommodation, dining, and leisure services. As a vertically integrated hotel operator, its core business is hospitality, including hotel operations, food and beverage, and guest services.

Sandos Hotels & Resorts has its headquarters in Benidorm, Spain, and operates hotels in key Spanish tourist destinations including Benidorm, Lanzarote, and Torremolinos. The company is a Spanish-founded group, and its workforce is largely based in these resort locations. For international professionals, the company offers roles in hotel operations such as reception, maintenance, and culinary positions, which are typically seasonal or year-round depending on the property. The work environment is centered on guest service and resort hospitality, making it a relevant employer for those seeking to work in Spain's tourism sector.

Industry
Hospitality
Founded
1985
Employees
1,000–5,000
Headquarters
Benidorm, Spain
In Spain
Benidorm, Lanzarote, Torremolinos

Good to know if you are moving

  • Sandos Hotels & Resorts is a Spanish company, so international hires will be working in a Spanish-speaking environment, with Spanish as the primary language in most roles.
  • The company operates in popular tourist destinations such as Benidorm, Lanzarote, and Torremolinos, which are well-connected to international airports and offer a high quality of life.
  • Roles are primarily in hotel operations, including reception, maintenance, and food and beverage, which may require flexibility in working hours, including nights and weekends.
  • The company may offer relocation support for certain positions, but this is not guaranteed and should be confirmed during the hiring process.
  • For non-EU citizens, obtaining a work visa in Spain is a key consideration, and the company may assist with sponsorship for eligible roles.

In their own words

About the company & team

Being part of Sandos means contributing to making every stay a unique experience, enjoying working with our guests and the team camaraderie, and filling every moment we share with smiles.

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