Professional Internship Training Program
On-site in Calpe, Comunidad Valenciana +1
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On-site in Calpe, Comunidad Valenciana +1·Full-time·Added today (last checked 29 Oct)
AR Hotels & Resorts
7 open roles
Our summary
- Work mode
- On-site, Calpe, Comunidad Valenciana / Comunitat Valenciana, España, Alicante
- Contract
- Full-time
- English
- Required
- Education
- University degree
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Skills
This job advert was originally written in Spanish.
Pay & benefits
What you'll get
- Permanent seasonal contract (fijo discontinuo) with full-time hours and real possibility of becoming permanent.
- Professional development plan and internal promotion opportunities.
- Annual training program.
- Joining a professional, stable, and committed team in an excellent working environment.
- Exclusive discounts at AR HOTELS & Resorts establishments and external companies with collaboration agreements.
If you want to take a step forward in your career within hospitality and customer service, we would love to meet you!
The role
Do you have a vocation for hospitality, do you enjoy interacting with people, and are you looking for a place where you can learn, grow, and build your professional future?
At AR HOTELS & RESORTS, we want to bring a Receptionist into our team at the Hotel Diamante Beach 4★S, in Calpe (Alicante).
We are looking for people with attitude, initiative, and a desire to develop in a professional, dynamic, and constantly evolving environment. You will be part of an expanding hotel company, where you can acquire experience, take on new challenges, and grow alongside a team with an extensive track record in the sector.
What you'll do
We will tell you about the main functions:
- Customer service, special requests, customer loyalty.
- Review of reservations, occupancy, rates, WEB, others.
- Check in and Check out.
- Management of telephone calls, WhatsApp, email.
- Cross-selling/Up-selling.
- Organization and management of documents.
- Invoicing for individuals, companies, and agencies.
- Groups: Organization, management, and operations.
- Review of current and future reservation planning.
- Overbooking control.
- Coordination and cooperation with all operational departments.
- Concierge services and information for guests.
- Optimization and care of resources and materials.
- Occupancy control.
- Accounting of commissions.
What do we need from you?
- 1 to 3 years of experience in 4* hotels or higher.
- High level of English (other languages will be valued).
- Proficiency in Microsoft Office and Prestige reservation system.
- Customer and results orientation.
- Communication skills and organizational capacity.
- Training in Tourism or related studies.
-Residence in the area.
We especially value proactive, resourceful people with a vocation for service.
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