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Customer Service Engineer

Hybrid in Meco·Full-time·Added 5 days ago (last checked 8 Oct)

Agency
Grupo Crit

826 open roles

Overview

Work mode
Hybrid, Meco
Contract
Full-time
English
Required
Education
University degree

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

- Degree in Engineering (preferably Mechanical) or equivalent technical qualification

- Knowledge of mechanical engineering

- Proficiency in AutoCAD and/or SolidWorks

- Upper-intermediate level of English

- Knowledge of digital tools (Office, ERP, PLM)

- Analytical skills, organization, and problem-solving abilities

Nice to have

- Basic knowledge of supply chain or finance

- Interest in project management and customer interaction

Pay & benefits

What you'll get

- Joining an international industrial company

- Initial training and on-the-job support

- Participation in real projects from the start

- Collaborative and multidisciplinary environment

- Professional development

- Location: Meco (Henares Corridor)

The role

At Grupo CRIT we are looking for a Customer Service Engineer to join an important industrial company with international presence located in Meco (Henares Corridor)

We are looking for a person with an Engineering degree and an interest in developing professionally in a technical, dynamic, and customer-oriented environment, participating in real projects from day one.

What you'll do

- Comprehensive management of customer requests (spare parts, refurbishments, and modifications)

- Technical analysis and preparation of technical and commercial quotations

- Project coordination with technical offices and the factory

- Follow-up on orders, deadlines, suppliers, and deliveries

- Ongoing communication with customers regarding order status and shipments

- Cost control and report preparation

- Cross-functional collaboration with technical and commercial teams

- Participation in continuous improvement of processes and products

About Grupo Crit

Grupo Crit is a French staffing and recruitment group headquartered in Paris, providing temporary work, permanent placement, and HR outsourcing services across multiple industries. With a strong presence in France and expanding operations in Spain, the company connects businesses with skilled workers in sectors such as logistics, manufacturing, administration, and technical trades. The group operates through a network of local agencies, offering flexible employment solutions to both companies and job seekers.

In Spain, Grupo Crit has a significant footprint with numerous job openings across regions like Madrid, Barcelona, Zaragoza, and Andalusia, reflecting its role as a major employer in the country's staffing sector. The company's work culture is centered on operational efficiency and matching talent with client needs, making it a practical entry point for international professionals seeking temporary or permanent roles in Spain, particularly in industrial and administrative positions. However, as a staffing agency, its relevance to international hires is primarily through the roles it manages rather than a distinct corporate culture.

Industry
Staffing
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