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Overview
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Barberà del Vallès
No relocation package mentioned.
This job was automatically translated to English,.
The role
What you'll do
- Provide customer service during check-in and check-out processes, ensuring a satisfactory experience.
- Register, modify, and cancel reservations in the management system, ensuring information is kept up to date.
- Issue invoices and manage documentation related to the guest's stay.
- Manage and coordinate services requested by guests, responding to their needs and any issues during their stay.
- Night audit.
description
Welcome to the Hospitality Industry!
Eurostars Hotel Company is the hotel chain of the Grupo Hotela group, which includes the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels, and Tandem Suites.
Currently, our portfolio includes more than 300 hotels with a presence in 24 countries worldwide. Our activity is backed by significant know-how that is reflected in all areas, from hotel management to brand values and guest experience care.
We are convinced that a company's success lies in the development of talent and the enthusiasm of the team that forms it. For this reason, we are looking for people who are passionate about their work and want to grow with us.
Do you want to join the Hospitality Industry?
We are looking for a Receptionist for our 4* Eurostars Executive Hotel located in Barberà del Vallès (Barcelona).
Requirements
What we're looking for
- Studies in Tourism or a related field.
- Advanced level of English.
- Previous experience as a hotel receptionist.
- Knowledge of SAP is a plus.
Pay & benefits
What you'll get
At Eurostars Hotel Company, you will be part of a leading company in the travel sector, in continuous growth and expansion, which is committed to the ongoing development of its team.
Furthermore, as part of Eurostars Hotel Company, you will enjoy the following benefits:
- 50% discount at our upscale hotels: You will benefit from discounts of up to 50% at all our magnificent 4/5-star hotels worldwide, and up to 20% for your family members.
- 'The Power Business School' training: Free and unlimited access to all training programs (MBA, Digital Marketing, Office Skills, Soft Skills) provided by our partner 'The Power Business School', the leading online business school in the market, taught by the best active professionals in the sector.
- Access to our 'Employee Club' where you can benefit from various types of discounts and advantages of all kinds, such as leisure, technology, sports, fashion, etc.
- Free hotel nights: With the Eurostars Hotel Company Referral Program, we reward recommendations that result in hires. If you refer someone and we hire them, you receive free hotel nights.
- Language classes: you will develop your career in a global environment and will have access to classes to improve in more than 50 languages, with flexible schedules, live group classes, and content adapted to your level so you can progress at your own pace.
The role
What you'll do
- Atender al cliente durante los procesos de check-in y check-out, garantizando una experiencia satisfactoria.
- Registrar, modificar y cancelar reservas en el sistema de gestión, asegurando la actualización correcta de la información.
- Emitir facturas y gestionar la documentacion asociada a la estancia del cliente.
- Gestionar y coordinar los servicios solicitados por el huésped, dando respuesta a sus necesidades e incidencias dureante la estancia.
- Auditoría nocturna.
description
¡Bienvenido a la Industria de la Felicidad!
Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites.
Actualmente, nuestro portolio cuenta con más 300 hoteles con presencia en 24 paises de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado de la experiencia del huésped.
Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros.
¿Quieres unirte a la Industria de la Felicidad?
Buscamos a un/a Recepcionista para nuestro Hotel 4* Eurostars Executive ubicado en Barberà del Vallès (Barcelona).
Requirements
What we're looking for
- Estudios de Turismo o similar.
- Nivel alto de Inglés.
- Experiencia previa como recepcionista de hotel.
- Valorables conocimientos de SAP.
Pay & benefits
What you'll get
En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión globa, que apuesta por el constante desarrollo de su equipo.
Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios:
- 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5* alrededor del mundo y hasta un 20% para tus familiares.
- Formación 'The Power Business School': Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, Digital Marketing, Ofimática, Skills) de la mano de nuestro partner 'The Power Business School', la escuela de negocios online nº1 del mercado e impartida por los mejores profesionales en activo del sector.
- Acceso a nuestro 'Club del Empleado' donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo, como ocio, tecnología, deporte, moda, etc.
- Disfrutar de noches de hotel gratis: Con el Programa de Referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis.
- Clases de idiomas: desarrollarás tu carrera en un entorno global y tendrás acceso a clases para mejorar en más de 50 idiomas, con horarios flexibles, clases grupales en directo y contenidos adaptados a tu nivel para progresar a tu ritmo.
About Grupo Hotusa
Grupo Hotusa is a Spanish hospitality group headquartered in Barcelona, operating a diverse portfolio that includes the Eurostars Hotels brand, the Hotusa Hotels collection of independent hotels, and the Restel distribution platform. With over 300 hotels across more than 20 countries, the group is one of Europe's leading hotel consortia, offering services ranging from hotel management and franchising to travel technology and B2B distribution. The company employs thousands of professionals worldwide, with a strong operational footprint in Spain.
In Spain, Grupo Hotusa maintains its corporate headquarters in Barcelona and has a significant presence in Madrid, along with hotels and offices in numerous cities such as Seville, Vigo, Zaragoza, and Santander. The work culture is rooted in Spanish hospitality traditions, with a focus on guest experience and operational excellence. For international professionals, the group offers opportunities in hotel operations, sales, marketing, IT, and revenue management, with roles often requiring Spanish language skills, but also providing a pathway into the broader European hospitality market.
- Industry
- Hospitality
- Founded
- 1977
- Employees
- 5,000–10,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona, Madrid, Alicante and 4 more
- Website
- grupohotusa.com
Good to know if you are moving
- The group operates over 250 hotels in more than 20 countries, with a strong concentration in Spain, offering opportunities across various cities.
- Corporate headquarters are in Barcelona, a major European hub for tourism and hospitality, with a vibrant international community.
- Roles often require Spanish language proficiency, but the group also hires international talent for sales and business development positions targeting markets like Italy.
- The group provides career paths in hotel operations, corporate functions, and technology, with internships and junior programs available.
- As a Spanish-founded company, it offers a deep insight into the local hospitality industry and European market dynamics.
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