Receptionist at H10 Croma Málaga (Replacement)
On-site in Málaga·Full-time·Added today
168 open roles
What they offer
Fixed-term contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Málaga
No relocation package mentioned.
This job was automatically translated to English,.
The role
H10 Hotels needs to hire a Receptionist to work in our hotel H10 Croma Málaga, in Málaga.
What you'll do
The duties to be performed will be:
- Check-in and check-out processes
- To professionally, proactively, and responsibly handle the reception of guests and provide detailed information about all the services offered by the hotel and all related tasks.
- To handle customer service tasks, provide accurate information, and process any service requests that guests may have.
- To receive, process, and direct customer complaints.
- Telephone attention
- Reservation management and sales closings.
- Billing, cash control, and cashier closing.
- To show a proactive and collaborative attitude towards guests, conveying empathy and a conciliatory character for conflict resolution.
Requirements
What we're looking for
- High level of English. Other languages will be valued.
- Previous experience in hotel receptions.
- Knowledge of TMS, SAP program.
- Availability for full-time work.
- Replacement contract.
The role
H10 Hotels precisa incorporar a un/a Recepcionista para trabajar en nuestro hotel H10 Croma Málaga, en Málaga.
What you'll do
Las funciones a desarrollar serán:
- Procesos de check-in y check-out
- Realizar de manera profesional, con iniciativa y responsabilidad la recepción de clientes y proporcionar información detallada de todos los servicios que ofrece el hotel y de todas las tareas relacionadas con ello.
- Realizar las labores de atención al cliente, y proporcionar información precisa así como la tramitación de cualquier solicitud de servicio que el cliente precise.
- Recibir, tramitar y dirigir las reclamaciones de los clientes.
- Atención telefónica
- Gestión de reservas y cierres de ventas.
- Facturación, control y cierre de cajas.
- Mostrar una actitud proactiva y colaboradora con los clientes, transmitiendo empatía y carácter conciliador para la resolución de conflictos.
Requirements
What we're looking for
- Nivel alto de inglés. Se valorarán otros idiomas.
- Experiencia previa en recepciones de hoteles.
- Conocimiento en TMS, programa SAP.
- Disponibilidad de jornada completa.
- Contrato de sustitución.
About H10 Hotels
H10 Hotels is a Spanish hotel chain headquartered in Barcelona, operating a portfolio of urban and resort hotels primarily in Spain, with additional properties in the Caribbean and other European destinations. The company manages a range of brands including H10 Hotels, H10 Horizons Collection, and Ocean by H10, offering services from luxury city stays to all-inclusive beach resorts. With a strong presence in key Spanish tourist destinations such as the Canary Islands, the Balearic Islands, and the Costa del Sol, H10 Hotels is a significant player in the European hospitality sector.
For international professionals, H10 Hotels offers opportunities across its Spanish properties, particularly in hospitality roles such as reception, food and beverage, housekeeping, and maintenance. The company values guest experience and service quality, and its Barcelona headquarters serves as the central hub for corporate and administrative roles. While the primary language is Spanish, the international nature of the hotel industry means that English and other languages are often valued, especially in tourist-facing positions. H10 Hotels provides a dynamic work environment with the chance to work in some of Spain's most popular travel destinations.
- Industry
- Hospitality
- Founded
- 1985
- Employees
- 5,000–10,000
- Headquarters
- Barcelona, Spain
- In Spain
- Barcelona, Madrid, Málaga and 7 more
- Website
- h10hotels.com
Good to know if you are moving
- H10 Hotels is headquartered in Barcelona, a major European city with excellent international connectivity and a high quality of life.
- The company operates hotels in popular tourist destinations across Spain, including the Canary Islands, the Balearic Islands, and the Costa del Sol, offering a variety of work environments.
- Hospitality roles often include accommodation and meal benefits, which can ease the relocation process for international staff.
- While Spanish is the primary language, the company's international clientele means that English and other languages are valued in many positions.
- H10 Hotels has a strong focus on employee development and internal promotion, providing opportunities for career growth within the group.
More jobs like this
or browse Mid-level·Hotels & Hospitality·Hospitality



