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20 open roles
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This job advert was originally written in Spanish.
Have a minimum of 2 years of experience in CRM, email marketing, or retention in Ecommerce or Retail.
Provide demonstrable experience in Klaviyo (flows, segmentation, campaigns, and reporting).
Demonstrate mastery of customer relationship metrics.
Possess a 100% customer-centric and data-driven mindset to decide with data, test, and measure the impact of every action.
Maintain a proactive and creative profile, capable of managing the commercial calendar for multiple channels.
Schedule flexibility regarding start and end times. On Fridays, we leave between 13:00 and 14:00.
Access to our collections with a special employee discount.
Specialized training in AI and digital tools.
Possibility of attending industry conventions and events, with costs covered by Harper.
Work in our new offices at the Málaga Technology Park.
Attendance at our FashionShows, Family&Friends, and brand events.
Teambuilding activities.
Fresh fruit every week.
As a CRM & Loyalty Specialist we are looking for a profile with a 100% customer mindset who turns data into campaigns, experiences and loyalty that grow the brand.
Build and control the commercial and communication calendar for all channels: B2C, B2B, and Retail.
Manage Klaviyo in terms of campaigns, flows, forms, and segments.
Design advanced segmentations by behavior, value, and lifecycle, and execute A/B tests to scale what works.
Define, launch, and manage the loyalty program and design actions for VIP customers.
Drive new relationship channels and lead generation in physical stores, while taking care of database health and deliverability.
Manage and report customer relationship metrics with actionable conclusions.
Harper & Neyer is a Spanish fashion brand focused on reinterpreting classic menswear with timeless, carefully crafted garments. The company operates retail stores and an ecommerce channel, with a team that values excellence, passion, and a people-first culture. Their careers page highlights flexible hours, training in AI and digital tools, social events, and exclusive employee discounts.
Harper&Neyer is the fastest-growing men's brand in Spain. We started from scratch and have become an international company.
We are challenging, inclusive, passionate, and self-confident. And our team is a reflection of that. We have a strong commitment to our employees and their well-being, both professionally and personally.
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