Sales Trainer and Quality Officer

Reporting to the team in charge of the Comparator activity at Hello Watt,  you will be responsible for the initial and continuous training of the sales teams as well as monitoring the quality of the sales pitch on the site. You will be part of a team of 10 people spread across our 4 offices in France and Spain.

The sales teams are composed of more than 20 sales advisors, located in our new premises in Valencia. The teams are growing rapidly and require in-depth support.

Based at our operational site in Valencia, you will be  responsible for conducting training sessions, updating training materials and databases related to the activity, as well as verifying training achievements once in production, to contribute to the achievement of the comparator activity objectives.

After a training period in our Paris offices, your main missions will be:

1. Initial training

• Organize, develop and conduct training programs for new  energy technical sales representatives;

• Support new arrivals in their skill development in view of their integration into the teams;

1. Continuous training and process improvement

• Design, update and improve pedagogical content and materials (updating pricing,  updating new energy suppliers in partnership with Hello Watt…);

• Conduct targeted workshops by identifying the needs of the site teams in collaboration with the sales team managers and the comparator team;

• Quantitatively and qualitatively evaluate the effectiveness of the training actions carried out and find continuous improvement solutions;

• Be able to proactively detect and report non-compliance with processes, and take corrective actions;

• Participate in the recruitment process of energy advisors who will then join the initial training sessions conducted.

1. Quality and coaching

• Participate in the implementation of AI and its integration into the sales teams to optimize the time spent on certain tasks and facilitate performance growth through targeted alerts;

• Perform sales monitoring of completed sales in order to guarantee compliance with current scripts, processes and arguments, and the regulatory requirements of the energy sector;

• Participate in the evaluation of employees through dedicated scoring grids;

• Provide commercial and personalized coaching to the sales teams, based on feedback from the monitoring that will be carried out daily;

• Support team leaders and site management in developing performance and aligning commercial and quality objectives.

• Contract type: VIE (12 to 12 months)
• Start date: October 1, 2026
• Location: Valencia
• Occasional remote work allowed