Receptionist

On-site in Sant Joan Despí·Added 5 days ago

Hesperia World

78 open roles

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Overview

Job details

Fixed-term contract
Per the ad.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
French
The ad asks for French, or counts it in your favour.
Work on-site in Sant Joan Despí
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer?
• Immediate start

• Six-month temporary contract with the possibility of becoming permanent

• Ongoing training and career growth opportunities
• Schedule from Monday to Sunday, from 12:00 PM to 8:00 PM, with days off during the week

• Great work environment
• Salary according to the collective agreement
• Special discounts at company hotels, as well as on a variety of services and products

The role

WE ARE LOOKING FOR YOU!

What you'll do

At Hesperia World, we transform the way hospitality is experienced. We are a leading group in the hotel sector with national and international presence, managing unique experiences in urban hotels, vacation hotels, and resorts. If you are looking for an environment where innovation, excellence, and talent take center stage, this is your place. Join us and be part of a constantly evolving company.
We are looking for a RECEPTIONIST for our HOTEL HESPERIA SANT JOAN APARTAMENTS located in Sant Joan Despí.

What will you do on a daily basis?
• Manage the guest's stay from check-in to check-out.
• Identify and welcome all hotel guests and visitors
• Recognize repeat guests
• Pre-assign rooms
• Handle all guest requests before, during, and after their stay at the hotel
• Manage the reception cash register (guest payments, currency exchange, etc.)
• Handle phone calls, faxes, and emails, taking reservations for rooms, the restaurant, and internal services when necessary
• Promote all hotel services
• Provide information about hotel services and tourist information about the city
• Handle guest complaints and suggestions and refer them to a supervisor when unable to resolve them
• Handle billing and daily cash reconciliation at the reception and for other services offered at the reception

What do you need for the position?
• High level of English; French is highly valued.
• Minimum of one year of experience in similar roles and in 4-star hotels
• Knowledge of Opera will be valued.

Hiring process

We look forward to meeting you!

About Hesperia World

Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.

Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.

Industry: Hospitality
Founded: 1977
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Lanzarote and 3 more
Website: hesperia.com

Good to know if you are moving

Many resort positions, such as those in Lanzarote and Mallorca, include accommodation, easing the relocation process for international hires.
The company offers internships in multiple departments, including front office, culinary, marketing, and revenue management, providing entry points for newcomers to the Spanish hospitality sector.
Hesperia World operates properties under the Hyatt brand, giving employees exposure to international standards and career development opportunities.
Positions are available in various Spanish locations, from urban centers like Barcelona and Madrid to island resorts, offering diverse living environments.
The company values guest experience and professional growth, with roles ranging from entry-level to management, suitable for different experience levels.

All open roles at Hesperia World