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Reception & Guest Experience Internship

On-site in Cartagena·Added 29 days ago

Hesperia World

78 open roles

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Overview

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Cartagena
No relocation package mentioned.
University degree
“Estudiantes de Turismo, Gestión Hotelera o similar” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

Training in a high-level international environment
Opportunity to learn the standards of Hyatt
Active participation in the hotel's real operations
Development opportunities within the group
Financial study support
Staff cafeteria

The role

What you'll do

Support in check-in and check-out processes
Personalized guest service throughout their stay
Management of requests, incidents and special needs
Coordination with other departments to ensure an excellent experience
Support with administrative tasks typical of the reception
Promotion of hotel services (dining, spa, golf, activities, etc.)
Monitoring of customer satisfaction

Who are we?

At Grand Hyatt La Manga Club Golf & Spa, one of the most exclusive resorts in southern Europe, we offer a unique experience where luxury, sport, and hospitality combine to exceed our guests' expectations.

We are looking for students passionate about the hospitality industry who want to start their career in an international, dynamic environment oriented towards excellence in service.

What will your internship consist of?

You will be part of the Reception & Guest Experience team, actively participating in the hotel's daily operations and learning the service standards of an international luxury brand.

What are we looking for?

Students of Tourism, Hotel Management or similar
High level of English (essential); other languages will be highly valued
Interest in the world of luxury hospitality
Proactivity, positive attitude and customer orientation
Good communication and teamwork skills
Availability to complete curricular or extracurricular internships

Why join us?

This is a unique opportunity to experience professional luxury hospitality, develop your skills and take your first steps within a company with international reach.

About Hesperia World

Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.

Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.

Industry: Hospitality
Founded: 1977
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Madrid, Lanzarote and 3 more
Website: hesperia.com

Good to know if you are moving

Many resort positions, such as those in Lanzarote and Mallorca, include accommodation, easing the relocation process for international hires.
The company offers internships in multiple departments, including front office, culinary, marketing, and revenue management, providing entry points for newcomers to the Spanish hospitality sector.
Hesperia World operates properties under the Hyatt brand, giving employees exposure to international standards and career development opportunities.
Positions are available in various Spanish locations, from urban centers like Barcelona and Madrid to island resorts, offering diverse living environments.
The company values guest experience and professional growth, with roles ranging from entry-level to management, suitable for different experience levels.

All open roles at Hesperia World