Guest Experience Internship
This role involves supporting guest experiences and personalized service in a luxury hotel setting. It offers practical training and mentorship within an international hospitality brand.
The English-language job board for Spain
87,000+ live jobsOn-site in Madrid·Added yesterday
Still open when we checked on 8 Oct
80 open roles
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
University degree
“Estudiantes de Turismo, Dirección Hotelera, Restauración, Gastronomía o titulaciones relacionadas.” — per the ad.
This job was automatically translated to English.
Students of Tourism, Hotel Management, Catering, Gastronomy, or related degrees.
Possibility of signing an internship agreement with a university or training center.
A vocation for service and a passion for hospitality.
Positive attitude, proactivity, and a desire to learn.
Excellent communication and teamwork skills.
Intermediate or advanced level of English.
Previous experience in catering, events, or customer service will be valued.
✨ Practical training in an international luxury hotel environment.
✨ Rotation through different Food & Beverage areas.
✨ Participation in high-level events, banquets, and gastronomic experiences.
✨ Mentorship and continuous training by industry professionals.
✨ Real opportunities for professional development within Hyatt and Hesperia World.
Do you want to start your career in the world of luxury hospitality and learn from professionals with international experience? At Hyatt Regency Hesperia Madrid, we are looking for students passionate about customer service to join our Food & Beverage team and live a unique training experience in one of the capital's benchmark hotels.
During your internship, you will participate in the daily operations of our restaurants, bars, events, and banquet services, developing key competencies in customer service, gastronomic service, and hotel excellence.
Support food and beverage service in restaurants, bars, and events.
Prepare and organize the different service points before each shift.
Attend to guests following Hyatt's quality and hospitality standards.
Collaborate with the Kitchen, Banquets, and Events teams to guarantee an excellent experience.
Perform the setup and breakdown of tables, buffets, and event spaces.
Advise customers on the food and beverage offerings.
Manage orders and provide support in service during breakfasts, lunches, dinners, and special events.
Get first-hand knowledge of the operations of an international luxury hotel.
Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.
Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.
or browse Entry-level·Hotels & Hospitality·Community of Madrid·Hospitality