Deputy Hotel Manager
Hoteles Servigroup1d ago
Supports the hotel director in supervising departments, quality standards, reception and daily operations. Requires one year in a similar role, B2 English and a Tourism degree.
OrihuelaNo Spanish needed
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87,000+ live jobsMaître
On-site in Murcia·Full-time·Added yesterday (last checked 11 Oct)
Hoteles Servigroup
93 open roles
Overview
Job details
Full-time
Per the ad.
Visa options
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Requirements
Work in English
English is required, per the ad.
Work on-site in Murcia
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
TRAINING: catering and cocktail courses, food handler's certificate.
LANGUAGES: high level English
ADDITIONAL TRAINING: Teamwork, Basic OSH course, Allergens
IT SKILLS: Prestige, email, Spyro, Office Ms, POS
EXPERIENCE: Minimum of 2 years
The role
Hotel Galua needs a Maître d' to ensure the smooth running of the room, control material and beverage inventories by monitoring their stock, as well as supervising the condition and cleanliness of the facilities, and providing excellent customer service.
What you'll do
- Perform qualified management, planning, organization, and control functions for the restaurant or bar
- Organize, direct, and coordinate the work of the staff under their charge.
- Direct, plan, and carry out the set of activities in their Area.
- Management and participation in billing, collection, balancing, and settlement of receipts.
- To carry out inventories and controls of materials, goods, etc., for the items under their department's responsibility.
- Make proposals for merchandise orders and place the orders.
- Participate in the training of the staff under their charge.
- Provide allergen information to customers if requested.
- Must maintain direct communication with the kitchen.
- Periodically verify the maximum and minimum levels of wines and spirits the bar must have, as well as the beverage stock
- Stay up to date with news regarding cocktails and new beverages.
- Supervise the setup of tables and support elements, especially their decoration and ambiance for the provision of service to customers.
- Handle complaints and claims presented by customers, ensuring their prompt and adequate resolution.
- Act in conditions of possible emergency, directing their team to coordinate the customer evacuation plan using the relevant security means.
- Supervise the proper preparation of the food displayed in the buffet at the start of lunch, dinner, and breakfast service
- Lead the internal training sessions for their area.
- Any other task entrusted by their management.
- Knowledge of the PPE to be used in the department
- Verify that the received merchandise matches what was requested in the order.
About Hoteles Servigroup
- Industry
- Hospitality
- Website
- servigroup.com
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