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On-site in Mad·Added 2 months ago (last checked 6 Nov)
Our summary
- Work mode
- On-site, Mad
- Spanish
- Expected (ad in Spanish)
- English
- Required
- Education
- University degree




Visa options
The ad doesn’t mention sponsorship
Not a refusal, but not a yes. Worth asking in your first message.
Skills
This job advert was originally written in Spanish.
Requirements
What we're looking for
- Degree in Engineering (Essential requirement), preferably Aerospace Engineering.
- Fluent English.
Nice to have
- Preferably some experience in the MRO business, directly or indirectly involved in the internal operations of the MRO workshop.
- Certain experience in Customer Service/Support will be considered a great added value.
- Preferably with practice in Program/Project Management and/or work experience in international and multicultural environments.
The role
What you'll do
Responsibilities
- Lead the Engine MRO Shop Visit process through the shop, from contract signing and induction to final invoicing, guaranteeing Customer expectations in terms of Quality, TAT, and Costs.
- Get involved, communicate, and report daily to Customers.
- Be the "Voice of the Customer" in the timely transfer of their requirements to the shop and convey the corresponding feedback to the Customer.
- Integrate the simultaneous fulfillment of each Customer's Engine MRO process KPI objectives with the overall business objectives of the shop.
- Agree on Shop Visit milestones in close collaboration with Planning and Control to maximize Customer satisfaction and shop EBIT.
- Control margin maximization by taking appropriate measures and decisions regarding compliance with contractual requirements and the sustainability of material flow (exchanges, repair lead times, etc.) for the minimization of TAT.
Knowledge
Talent at Iberia
We value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.
Additional information
- We are one and diverse: You work in a coordinated, open, and collaborative manner pursuing a common goal in a diverse and inclusive environment.
Additional information
- We put soul and passion: You make things happen by fully committing to everything you do.
Additional information
- We reinvent tomorrow: You look for new and different ideas to solve problems.
Additional information
- We connect with our customers and colleagues: You always want to go a step further than expected with a smile and a pleasant manner.
Additional information
- We make it simple and efficient: We focus on what's important, analyzing situations and eliminating what doesn't add value.
Additional information
- We carry safety in our DNA: We work with the attention and care of the first day: in every ground operation, in every flight. We know the processes and apply them rigorously.
Our commitment to Diversity and Inclusion
At Iberia, we are one and diverse.
At Iberia, we are one and diverse. We are a faithful reflection of today's society and have teams with very diverse profiles that enrich us to be more creative and innovative.
Additional information
We believe in talent without labels and are fully committed to offering the same professional opportunities to everyone. Therefore, all decisions in our selection processes are based exclusively on the competencies, skills, and knowledge necessary for the performance of the position.
Our company
Additional information
At Iberia, we value that our professionals are an example of behaviors for customers, but also within the team. We expect all new hires to be an example of these.
About Iberia
Iberia is the flag carrier airline of Spain and one of the largest airlines in Europe, operating a broad international network from its hub at Madrid-Barajas Airport. The company is part of the International Airlines Group (IAG), alongside British Airways, Vueling, and LEVEL, and is a founding member of the Oneworld alliance. With a fleet of over 100 aircraft, Iberia serves more than 100 destinations across Europe, the Americas, Africa, and the Middle East, and is a major player in the maintenance, repair, and overhaul (MRO) sector, with its own hangars and workshops in Madrid.
Iberia has a significant presence in Spain, with its headquarters and main operational base in Madrid, and a major maintenance hub in La Muñoza. The company is a key employer for aviation professionals in Spain, particularly for engineers, technicians, and pilots. For international hires, Iberia offers a multicultural work environment and the opportunity to work in a leading European airline, with roles ranging from aircraft maintenance and engineering to commercial and digital positions. The company's culture emphasizes technical excellence and operational safety, and it is a relevant option for professionals looking to relocate to Spain.
- Industry
- Aviation
- Founded
- 1927
- Employees
- 20,000–50,000
- Headquarters
- Madrid, Spain
- In Spain
- Madrid, Barcelona, Palma de Mallorca
Good to know if you are moving
- Iberia is part of the International Airlines Group (IAG), a multinational holding, which can offer opportunities for internal mobility across its airlines (British Airways, Vueling, etc.).
- The company's official working language is Spanish, but English is widely used in technical documentation and in many operational areas, making it accessible for international professionals.
- Iberia has its own MRO (Maintenance, Repair, and Overhaul) division with large facilities in Madrid (La Muñoza), offering specialized roles for aircraft maintenance engineers and technicians.
- The company runs a specific training program for new maintenance technicians (Programa de Formación), starting in October, which can be an entry point for international candidates.
- Many roles, especially in engineering and maintenance, require EASA Part-66 licenses or equivalent certifications, which are internationally recognized and can be a valuable asset for professionals.
In their own words
About the company & team
We are Spain's largest airline and leader between Europe and Latin America; we belong to the IAG airline group and are part of the oneworld alliance. Our goal is to always be the best option for travel for our customers and to make them feel that what is most important to us is their safety and the quality and experience of their journey. In addition to the airline, we have aircraft maintenance as a complementary business.
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