Salesforce Field Service Architect
This role involves designing robust, scalable enterprise solutions using Salesforce Field Service and complex programmatic development.
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This job advert was originally written in Spanish.
Solid track record in functional analysis within Banking, Financial Services, or Asset Management (Asset/Wealth/Private Banking).
Expert proficiency in at least two of these areas: Regulatory Reporting (FATCA, QI, MIFID II, EMIR, etc.); Tax Reporting; Processing and Settlement (Clearstream, Euroclear); GRC (MetricStream) or Financial Operations.
Innate skill for technical documentation: Extensive experience writing BRDs, FSDs, sophisticated use cases, and agile user stories.
Data proficiency: Solid practical knowledge in executing complex SQL queries on Oracle, MS SQL, and/or MongoDB.
Methodological DNA: Strong understanding of ITIL, incident/problem management, and technical support flows within structured corporate environments.
Mastery of ALM tools: Daily experience with ServiceNow, JIRA, and Confluence.
Advanced English (C1): Fluent and professional ability (written and verbal) to lead working sessions and negotiations with client executives and global stakeholders.
Direct experience with leading platforms such as Morningstar, EasyTax, Fitax, Informatica PowerCenter, or DevOps (scripting in Python, PowerShell, or CI/CD environments).
Understanding of the Swiss financial market infrastructure (SIX SIS AG, FINMA regulations).
Certifications that validate your expertise: ITIL v4, IIBA CBAP/CCBA, PMI-PBA, or Scrum Master.
You are passionate about learning, sharing ideas, and evolving together with the team.
Highly Competitive Fixed Salary: Commensurate with your technical level and the responsibility within the global financial ecosystem.
Work Mode: Permanent on-site base at our technology delivery center in Madrid, in an environment designed for co-creation and innovation with a stable schedule from 08:00 to 17:00.
Challenging Projects: Total exposure to a world-class multi-technology environment (SaaS, COTS, Big Data, Cloud) working for an international banking giant.
Culture of Autonomy, Collaboration, and Dynamism: Zero micro-management. We foster an environment where your initiative is valued, your direct impact on the client is recognized, and your growth is firmly supported.
Constant Evolution: Access to mentorship programs, career development, and plans for obtaining leading technical and business certifications in the industry.
Elite Challenge: Are you the Functional Analyst who will transform the technological ecosystem of International Private Banking?
At Initium Software, we are not a traditional consultancy; we connect top technical talent with the most challenging and innovative projects in the market, acting as strategic partners who drive real impact through technology.
As a Functional Analyst – Financial Services Application Support, you will become the catalyst and strategic bridge between Wealth Management business leaders and cutting-edge development teams. You won't be solving routine problems: you will take responsibility for orchestrating L2/L3 support, maintenance, and the continuous evolution of a critical multi-year ecosystem spanning global regulatory reporting to complex cross-border settlement platforms. If you are looking for an environment where your analytical skills tangibly impact international financial infrastructure, this is your place.
Be the strategic SPOC: Act as the definitive functional Single Point of Contact for a portfolio of critical applications, leading direct interaction with business users, Product Owners, and vendor providers internationally.
Lead root cause analysis: Unravel complex incidents in high-priority environments (P1-P3), articulating temporary and permanent solutions under demanding SLAs that ensure the continuity of private banking operations.
Shape the functional future: Translate the most complex business needs into impeccable user stories, comprehensive process flows, functional specifications (FSD), and business requirement documents (BRD) with a clear purpose.
Ensure production excellence: Design and drive functional test cases, coordinate end-to-end UAT phases, define go/no-go production release committees, and elevate overall project documentation quality.
Dive into deep analysis: Leverage massive databases using SQL (Oracle, MS SQL, MongoDB) to reconcile regulatory/tax outputs and act as the functional reference point during key audits.
Drive technical evolution: Design shift-left strategies, promote candidates for automation, and bring your analytical vision to code modernization and platform migration.
Location/Modality: Madrid (On-site). Schedule: Monday to Friday, 08:00 - 17:00 CET (with participation in 24x7 on-call rotation for critical incidents).
Monthly compliance with demanding project efficiency targets and optimal resolution of functional incidents within SLA.
Precise alignment and effective execution of the strategic plan for continuous improvement, automation, and code modernization proposed by Initium.
If you are looking for a place where your analytical skills have a real impact on the global infrastructure and your curiosity is the engine of change, send us your CV or your LinkedIn profile. Let's talk about the future you can build with us!
"At Initium we do not just develop technology: we create an environment where people can evolve, add value, and leave their mark."
Initium is a global technology consultancy specializing in digital transformation, cloud engineering, and enterprise software solutions. The company partners with major platforms such as Guidewire, Apigee, MuleSoft, ServiceNow, and Temenos to deliver complex integration and modernization projects for clients across insurance, banking, telecom, and the public sector. With a workforce of several thousand professionals spread across multiple countries, Initium operates as a nearshore and offshore delivery partner, combining technical depth in legacy and cloud-native stacks with a strong focus on quality engineering and DevOps practices.
In Spain, Initium operates a significant delivery hub in Madrid, which serves as a key nearshore center for European and global clients. The Madrid office is a multicultural, English-speaking environment that actively hires international talent, offering a clear path for relocation and professional growth. The company's culture emphasizes continuous learning, certification in partner technologies, and a collaborative, engineering-driven atmosphere, making it a relevant option for international professionals looking to build a career in Spain's growing tech sector.
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