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Customer Service Intern (German Speaker)

On-site in Barcelona·Added yesterday (last checked 10 Nov)

Keysight

25 open roles

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Our summary

Work mode: On-site, Barcelona
English: Required
Other languages: German
Education: University degree

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Requirements

What we're looking for

University degree or currently studying in a related field (e.g., Business, Communications)
C1 level German and strong communication skills in English
Availability from February through the end of September 2027
Positive attitude, eager to learn, and ready to take on challenges
Good organizational skills and attention to detail
Ability to work in a collaborative environment
Self-motivated and proactive attitude

Nice to have

What We Offer
A place within an exciting company! At Keysight, we develop visionary, market-leading, and highly innovative customer breakthroughs that connect and secure the world.

Pay & benefits

What you'll get

Our benefits include:

Learning opportunities such as:
o Developing practical customer service skills in a professional setting
o Gaining insight into the end-to-end customer service process
o Learning how to interact with various internal and external stakeholders
Individual training curriculum and development opportunities

The role

Keysight is a mission-critical design enablement partner for organizations solving the world's most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.

At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.

We are looking for a motivated and proactive Customer Service Intern to join our multilingual Business Center team in Barcelona!
This internship is a learning opportunity where you will gain valuable hands-on experience in managing customer service tasks in a fast-paced, multicultural environment.

What you'll do

Managing customer requests such as end-to-end order status management, for example:
- Quote creation for Keysight Partners and Distributors using CRM Salesforce
- Order creation based on input from our Partners and Distributors using DBMS Oracle
- Tracking and updating the status of customer orders, such as delivery improvements
- Assisting in resolving questions related to invoicing issues
Collaborating with different departments (Sales, Logistics, Manufacturing, Credit & Collection)
Observing and applying customer service policies and procedures to assist in problem-solving
Providing general administrative support to the Business Center teams (e.g., reporting, documentation)

Hiring process

Recruiter screening, hiring manager review, then business interviews with the hiring manager and team before an offer 1 interview

About Keysight

Keysight Technologies is a global electronic measurement and test equipment company that designs, manufactures, and services electronic instruments and software for design, development, and testing across industries including aerospace, defense, automotive, and communications. With over 15,000 employees worldwide, Keysight serves customers in more than 100 countries, providing solutions that span from design simulation to manufacturing test and network visibility.

Keysight has a significant presence in Spain, with offices in Barcelona and Madrid supporting its European operations. The company is known for its engineering-driven culture, offering international professionals opportunities in R&D, software engineering, and customer-facing roles. For international hires, Keysight provides a multicultural work environment and career paths in cutting-edge areas like 5G/6G, AI, and cloud technologies.

Industry: Test and Measurement
Founded: 1939
Employees: 10,000–20,000
Headquarters: Santa Rosa, USA
In Spain: Barcelona

Good to know if you are moving

Keysight operates in a highly technical, engineering-driven environment where international professionals can find roles in R&D, software, and customer-facing positions.
The company has a significant R&D hub in Barcelona, Spain, which is a key center for its wireless and 6G research.
Keysight offers a global, multicultural work environment with English as the working language, easing the transition for international hires.
The company provides relocation support and visa sponsorship for international candidates in many locations.
Barcelona is a major tech hub in Southern Europe, offering a strong quality of life and a growing ecosystem for engineers.