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Konecta is hiring for this role in several places. This vacancy is in Madrid.
This job advert was originally written in Spanish.
We are looking for people to provide Customer Service support. Telephone experience is valued. We need you to have basic proficiency in digital tools and office software and full availability.
WHAT DO WE OFFER YOU?
-Start date on October 27th, 25h/week working day.
-Monday to Sunday, afternoon shift: From 16:00 - 21:00
-Initially a temporary contract, with the possibility of continuity and stability within Konecta.
-Fixed salary according to Collective Agreement of 915.58€ gross/month.
-In-person modality during the learning curve. Once learned, it will be 1 week in-person and 3 weeks teleworking.
At Konecta, we are leaders in customer experience and service outsourcing; we are hiring teleoperators to provide support to one of the leading companies in the energy sector in Spain.
YOUR MAIN FUNCTION
You will receive calls from customers to offer them the best possible service for those customers who have contracted one of our products. Your mission will be to understand their needs and find solutions, ensuring they continue to trust our service.
WE TRAIN YOU FROM SCRATCH
-In-person training from Monday to Friday, from 13/10 to 26/10, from 15:30 to 21:30.
-Unpaid.
-Selective: we will take into account your attendance, how you integrate the content and, above all, your involvement and participation throughout the training.
If this suits you, apply and we will contact you for an online interview!
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
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