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91,000+ live jobsRemote, Vitoria-Gasteiz·Full-time·Added 20 days ago (last checked 20 Oct)
The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
We are looking for people to provide Customer Service support in Basque. Telephone experience is valued. We need you to have basic proficiency in digital tools, office software, and full availability.
WHAT DO WE OFFER?
-Start date on October 27th, 39h/week working day.
-From Monday to Sunday, with afternoon and morning shifts. Morning shift: 8:00 - 16:00. Afternoon shift: 16:00 - 00:00 (night shift premium from 22:00 - 00:00)
-Initially a temporary contract, with the possibility of continuity and stability within Konecta.
-Fixed salary according to Collective Agreement of €1,428.30 gross/month + language premium
-Remote work modality
At Konecta, we are leaders in customer experience and service outsourcing, and we are hiring teleoperators to provide support to one of the leading companies in the energy sector in Spain.
YOUR MAIN FUNCTION
You will receive calls from customers to offer them the best possible service for those who have contracted any of our products. Your mission will be to understand their needs and find solutions, ensuring they continue to trust our service.
WE TRAIN YOU FROM SCRATCH
-Online training from Monday to Friday, from 13/10 to 26/10, from 9:00 to 15:00.
-Unpaid.
-Selective: we will take into account your attendance, how you integrate the content and, above all, your involvement and participation throughout the training.
If this suits you, apply and we will contact you for an online interview!
Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.
Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.
We are a company committed to equal opportunities between women and men, betting on equality in all our positions.
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