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Sales Assistant

On-site in Madrid·Full-time·Added over a year ago

This job was published a year ago

Lladró

31 open roles

Overview

Job details

  • Permanent contract

    Full-time.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Upper secondary (Bachillerato)

    “Formación : Estudios medios.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

We are looking for a person passionate about luxury, art, and customer service, capable of conveying the values and essence of the Lladró brand to our customers.

  • Education: Secondary education.
  • Previous experience in Luxury or Premium firms, Retail sector, decoration, furniture...
  • Availability and schedule flexibility from Monday to Sunday.

Languages: Spanish and English. Other languages such as Chinese will be valued.

  • Excellence in interpersonal skills and communication.
  • Customer orientation
  • Proactive
  • Enthusiastic and with a strong sensitivity for the product.

Pay & benefits

What you'll get

  • Full-time permanent employment contract. Expected start date October 2025.
  • Be part of their new strategic plan, creating new challenges and contributing to improving the company's positioning.

The role

Lladró is a world leader in the design, manufacture, and distribution of a wide spectrum of fine porcelain art creations. High-quality works made entirely by hand in Valencia, at the only Lladró factory in the world.

What you'll do

  • Promote and sell Lladró products at the point of sale.
  • Ensure excellent customer service with individualized advice.
  • Receive and organize merchandise in the warehouse.
  • Present the product and perform proper maintenance of the point of sale, according to the Brand's standards.
  • Perform the administrative tasks necessary to carry out the sales process.
  • Perform inventories with the frequency set by the Company, controlling stock.
  • Perform after-sales service, resolving incidents and following up on them.
  • Build customer loyalty and perform follow-ups through database management.

How you'll work

Based: Madrid, Lladró concession in Corte Inglés de Castellana

About Lladró

Lladró is a Spanish luxury porcelain house that designs and handcrafts sculptures, lighting, candles, home fragrances and jewellery. The company describes itself as a world leader in luxury porcelain, with an international team whose creations reach more than 100 countries.

Behind each Lladró creation is work from a wide range of professionals, including artisan workshops, administration, commercial, IT and retail teams. Its collections range from limited-edition fine porcelain sculptures to lighting collections and collaborations with contemporary artists and designers.

Industry
Porcelain and Luxury Goods
Website
lladro.com

In their own words

Additional information

In accordance with our equality policies, we commit to and ensure that our selection processes are based on the principle of equal treatment and opportunities between women and men and non-discrimination.

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