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89,000+ live jobsOn-site in Tavernes Blanques·Added 7 months ago
This job was published 7 months ago
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Tavernes Blanques
No relocation package mentioned.
University degree
“Estudiante de grado o post grado de las áreas de conocimiento de ADE, Ingeniería, Logística, Gestión Administrativa, Comercio Internacional.” — per the ad.
This job was automatically translated to English.
We are looking for a person with interests within the field of customer service and Customer Service, and with an interest in developing their professional training in this area.
Technical skills:
¨ Advanced user of the Office Suite; High Excel level.
¨ Knowledge of SAP
¨ Knowledge of Salesforce
Personal skills:
¨ Analytical capacity, oriented towards high standards of quality and detail.
¨ Communication, management, and conflict resolution skills.
¨ Capacity for organization, management, and process monitoring.
¨ Dynamic, entrepreneurial, autonomous, proactive, and resilient person.
Education:
¨ Undergraduate or postgraduate student in the fields of Business Administration, Engineering, Logistics, Administrative Management, or International Trade.
Language: English B2. Other languages will be valued.
Mission: Participate in the activities of the Company's Customer Service department at a national and international level.
Activities:
· Collaborate in the administrative tasks of the department in order management and customer contact using digital tools such as Smartsheet, Lotus, Salesforce, and SAP).
· Manage customer communications by following up on contacts and updating the customer database.
· Participate in the monitoring of the consignment management process (requests, managing claims, following up on incidents, or performing specific actions).
· Provide support to customers via telephone or email.
Lladró is a Spanish luxury porcelain house that designs and handcrafts sculptures, lighting, candles, home fragrances and jewellery. The company describes itself as a world leader in luxury porcelain, with an international team whose creations reach more than 100 countries.
Behind each Lladró creation is work from a wide range of professionals, including artisan workshops, administration, commercial, IT and retail teams. Its collections range from limited-edition fine porcelain sculptures to lighting collections and collaborations with contemporary artists and designers.
or browse Entry-level·Multilingual Customer Service & BPO·Porcelain and Luxury Goods
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