Housekeeping Manager

• A key leadership position with significant responsibility and visibility within the organisation.

• Competitive salary package, commensurate with experience and the responsibilities of the role.

• An international working environment focused on excellence and quality.

• An excellent working atmosphere and opportunities for professional development and career growth within the company.

At Sheraton Fuerteventura Beach, Golf & Spa Resort, we are looking to recruit a HOUSEKEEPING MANAGER to take on the strategic and operational leadership of one of the most dynamic and essential departments of our hotel in Fuerteventura.

We are looking for a passionate, detail-oriented leader who is committed to enhancing the guest experience in an environment of luxury, wellbeing and exclusivity.

The main purpose of this role is to lead, organise and supervise the Housekeeping Department, ensuring that guest rooms, public areas, the Spa and all communal spaces throughout the Resort consistently meet the highest five-star standards of cleanliness, organisation and presentation.

• Coordinate, motivate and organise the work schedules of the housekeeping team, including Room Attendants, Housekeeping Porters and Assistant Housekeepers.

• Ensure strict compliance with Occupational Health & Safety regulations, promoting the correct use of Personal Protective Equipment (PPE) and safe, ergonomic working practices within the department.

• Conduct thorough inspections of check-out rooms, VIP guest rooms, occupied rooms and public areas to ensure full compliance with Sheraton brand standards.

• Oversee daily housekeeping operations and ensure that all cleaning policies, standards and procedures are consistently followed.

• Supervise the recording, safekeeping and return process of guests' lost and found items, in accordance with the brand's strict security protocols.

• Handle and resolve any guest complaints or requests relating to room conditions or housekeeping services with empathy and efficiency.

• Monitor and control stock levels of linen, guest amenities, uniforms and cleaning chemicals.

• Work closely with the Front Office and Maintenance Departments to ensure the timely release of guest rooms and the prompt resolution of maintenance issues.

• Prepare and manage the Housekeeping Department's annual budget, optimising labour, laundry and supply costs without compromising five-star quality standards.

• Take an active role in managing departmental expenses to achieve or exceed budgetary targets.