Customer Service (Pec) Mcdonalds Arroyomolinos Xanadu
This role focuses on providing exceptional customer service and maintaining a welcoming restaurant environment. It offers flexible part-time hours and professional training.
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Rivher Group restaurants
Ensure and maintain positive and productive labor relations within the company, ensuring compliance with current legislation and that clear and effective communication channels exist between management and employees.
Registrations, terminations, and modifications of workers with the Social Security system and the SEPE.
Drafting of employment contracts, their extensions, and final settlements.
Preparation of payroll and monthly social security contributions.
Management of labor incidents such as sick leave, maternity/paternity leave, and
Filing taxes such as Form 111 and Form 190.
Preparation of periodic reports and other labour documents.
Registration and control of labor files.
Supervising and organizing the different labor processes of the company.
Coordinating the administrative management of personnel.
Keeping the employee database and labor documentation up to date.
Communication with official bodies such as TGSS, SEPE, and the Labor Inspectorate.
Collaboration with other departments of the company.
Promote a positive work environment and develop employee relations policies.
The HR Supervisor role should ensure a strategic vision for the area, support business growth, and ensure a differentiating experience for the workforce.
This role should also ensure the professionalization of the area both in the Restaurants and across the organization, through the identification and analysis of specific KPIs and the ongoing management of internal talent, to support strong expansion plans, guarantee future leadership, and promote the employer brand image.
Recruitment and selection• Ensure the recruitment and selection process in yourfranchise organization, using the necessary means and resources for this purpose,keeping processes up to date according to marketevolution and trends;• Identify and manage recruitment sources, ensuring the attraction ofthe talent needed to meet market demands;• Ensure
Support the Franchisee in implementing Action Plans focused
on Integrated Human Resources Management (recruitment and selection,
"onboarding", talent management, succession plans, compensation and
benefits, and labor legislation);
• Ensure the contextualization, implementation, and control of the Annual Survey.
Employee climate survey for the restaurants, analyzing their results tothen outline action plans with the Franchisee and their managementmarket;• Ensure the performance evaluation of all employees in the market;• Ensure the ongoing update of the Turnover database;• Prepare and compile reports with Human Resources information regardingtheir market (e.g., turnover rates, retention,
Solid knowledge of labor law and payroll.
Proficiency in human resources management and payroll tools.
Organisational skills and attention to detail.
Communication skills for dealing with employees and other departments.
HR Skills
Communication / analytical capacity / logical reasoning / interpersonal
skills / Proactivity / change management / Leadership by example
Required qualifications
University degree (Human Resources Management, Psychology, Sociology, and others);
And/or Work experience in the field of Human Resources Management in an environment
similar to restaurants, such as retail, distribution, hospitality
and others
McDonald's is the world's largest fast-food restaurant chain, operating over 40,000 locations in more than 100 countries. In Spain, McDonald's is a major quick-service restaurant employer, with hundreds of restaurants across the country, from large cities to coastal towns. The company's operations in Spain are managed through a network of franchisees and corporate locations, offering roles in restaurant management, customer service, and food preparation.
For international professionals, McDonald's Spain offers widespread entry-level and management opportunities in a structured, globally recognized environment. The company is known for its training programs and career progression, with many managers starting as crew members. Spanish language skills are typically required for customer-facing roles, but the company's global brand and standardized operations make it a familiar and accessible employer for newcomers to Spain.
Resolving questions about labour legislation and collective bargaining agreements.
Ensuring compliance with current regulations.
Advising on labour costs, subsidies and incentives.
Support during labour inspections.
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