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E-Commerce Sales Manager - Temporary Position

Palma, Spain·Added 13 days ago

Meliá Hotels

305 open roles

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What they ask for

  • Have the right to work in Spain

    Meliá Hotels doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Palma

    No relocation package mentioned.

This job was automatically translated to English,.

The role

Be responsible for the revenue of the E-Commerce segment for the assigned hotels, ensuring the fulfillment of objectives and budget, as well as the correct implementation of MHI's commercial and digital distribution strategy during the duration of the position.

What you'll do

  • Implement the defined sales and E-Commerce strategy for the assigned hotels, in coordination with Revenue Management and the E-Commerce team/partner.
  • Manage the commercial strategy of the Contact Center channel for the hotels under your responsibility.
  • Ensure the fulfillment of the revenue objectives for the E-Commerce segment and participate in the preparation and monitoring of the annual budget.
  • Monitor the digital marketing investment of the hotels, ensuring its alignment with the commercial and E-Commerce strategy.
  • Participate in E-Commerce Sales Reviews and in the different commercial committees and reviews of the assigned hotels, defining and monitoring action plans.
  • Manage the commercial relationship with the Market Managers of the OTAs, establishing objectives and action plans to improve hotel performance.
  • Ensure the correct configuration and updating of the hotels in the different E-Commerce platforms and accounts.
  • Coordinate with Revenue Management and the Ecommerce Hub the implementation of campaigns, offers, and pricing strategies, guaranteeing their correct application and competitiveness.
  • Perform audits and monitoring of rates, offers, and commercial conditions to detect and correct possible incidents.
  • Coordinate the digital marketing strategy with the E-Commerce and Digital Marketing teams, including the monitoring of actions such as Destination Co-op and Travel Ads.
  • Guarantee the quality, updating, and correct implementation of the hotels' digital content, identifying opportunities for improvement and communicating the main selling points.
  • Coordinate with the Ecommerce Hub the necessary registrations and configurations in the direct channel, OTAs, and metasearch engines during pre-opening processes.

description

"The world is yours with Meliá"

Discover an endless path at Meliá, where opportunities for growth and development are infinite. Immerse yourself in a journey that will take you to work in various countries and become part of our extensive global family.

Requirements

  • Education: Degree or higher education in Marketing, Digital Marketing, Tourism, Hospitality, Advertising, Communication, Economics, or related areas.
  • Languages: Advanced English and knowledge of the local language depending on the establishment's location. Knowledge of a third language will be valued.
  • Knowledge:
    • E-Commerce platforms, OTAs, and metasearch engines.
    • Digital distribution and commercialization strategies.
    • Digital marketing, including SEO, SEM, social media advertising, and Travel Ads.
    • Pricing, Revenue Management, and revenue optimization.
    • Analysis and monitoring of E-Commerce data and KPIs.
  • Competencies:
    • Analytical capacity and results orientation.
    • Organization and ability to manage different hotels and priorities simultaneously.
    • Negotiation skills and partner management.
    • Teamwork and coordination with different areas.
    • Proactivity and ability to identify opportunities for improvement.
  • Experience: Experience in E-Commerce, digital distribution, Revenue Management, OTA Management, or similar positions, preferably in the hotel sector.

Pay & benefits

What you'll get

  • My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry
Hotels
Founded
1956
Employees
40,000–50,000
Headquarters
Palma de Mallorca, Spain
In Spain
Palma de Mallorca, Madrid, Barcelona and 17 more
Website
melia.com

Good to know if you are moving

  • Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
  • The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
  • As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
  • The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
  • Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.

In their own words

Additional information

At Meliá Hotels International we are committed to equal opportunities between women and men in the workplace, with the support of management and the principles contained in our Human Resources policies. We also care about spreading a corporate culture committed to effective equality throughout the entire workforce, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees is fundamental to our success as a global company.

Furthermore, we are committed to the sustainable growth of our sector through a great, socially responsible human team. In this regard, our motto is "Towards a sustainable future, from a responsible present" Thanks to all our collaborators we make this possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your application".

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