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Pool Concierge

On-site in Fuerteventura·Added 15 days ago (last checked 29 Oct)

Meliá Hotels

304 open roles

Our summary

Hours
Rotating shifts · Includes weekends
Work mode
On-site, Fuerteventura
English
Required

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

The role

The Pool Concierge will be the main link between guests and the pool area services, ensuring a unique and memorable experience. Their mission will be to provide personalized attention, anticipate client needs, and ensure a well-maintained, comfortable, and exclusive environment in the pool area.

description

"The world is yours with Meliá"

Continuing with Meliá means advancing on a borderless journey, taking advantage of the unlimited opportunities for growth and development that our global family offers you. It means knowing that the world is yours and that your opportunities to work in different countries are within your reach, all while remaining part of our large family.

It is embarking on one of the most passionate journeys of your life, a journey in which inspiration and personal and professional growth will accompany you every step of the way.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? 😉🌟

We look forward to seeing you at our Talent Day at Paradisus Fuerteventura next Tuesday, June 3rd!

What will you have to do?

  • Welcome guests to the pool area, providing them with information about available services.

  • Ensure the pool area is spotless and equipped with towels, amenities, and other necessary materials.

  • Anticipate guest needs and offer personalized assistance, such as managing reservations for Balinese beds, delivering drinks and snacks.

  • Coordinate with other departments (bars, housekeeping, maintenance) to ensure smooth, high-quality service.

  • Supervise and ensure compliance with safety and conduct rules in the pool area.

  • Resolve incidents or special requests quickly and professionally.

  • Promote hotel activities, events, or services related to the pool area.

What are we looking for?

  • Education: Studies in Tourism, Hospitality, or related fields (valuable).

  • Experience: Previous experience in customer service, preferably in luxury hotels or high-end resorts.

  • Languages: Advanced level of English (essential); other languages, such as German or French, will be positively valued.

  • Skills: Excellent communication, customer orientation, problem-solving ability, and attention to detail.

  • Personality: Empathetic, proactive, and positive attitude.

  • Flexibility: Availability to work rotating shifts, including weekends and holidays.

  • Knowledge: Familiarity with luxury protocols and service standards in the hotel sector.

We can't wait to meet you!

At Meliá, we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the newest arrival to the most veteran, all of them have unique and important qualities that make working at Meliá a constant opportunity for growth and a passport to create your future wherever you want.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a large family in which we have people like you, VIP people.

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. We also value the dissemination of a corporate culture committed to effective equality among all employees, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

In addition, we bet on the sustainable growth of our sector through a great socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present" Thanks to all the collaborators, we make it possible.

To protect you and prevent fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your candidacy".

If you want to be "Very Inspiring People",

About Meliá Hotels

Meliá Hotels International is a Spanish hotel company and one of the world's largest resort hotel chains. Founded in Palma de Mallorca in 1956, the company operates over 350 hotels across more than 40 countries, spanning brands such as Gran Meliá, Meliá, ME by Meliá, Innside by Meliá, and Paradisus. The company is a global leader in the hospitality industry, with a strong focus on leisure and business travel, and is known for its Mediterranean heritage and premium service standards.

Meliá has a very significant presence in Spain, its home market, with a wide network of hotels across the Balearic Islands, the Canary Islands, and the mainland. The company is a major employer in Spain, offering a wide range of roles in hotel operations, food and beverage, and management. For international professionals, Meliá offers opportunities to work in a dynamic, multicultural environment within a leading global hospitality brand, with roles often requiring Spanish language skills and a passion for customer service.

Industry
Hotels
Founded
1956
Employees
40,000–50,000
Headquarters
Palma de Mallorca, Spain
In Spain
Palma de Mallorca, Madrid, Barcelona and 17 more

Good to know if you are moving

  • Meliá is a Spanish company, so working there offers a direct path to living and working in Spain, particularly in popular tourist destinations like the Balearic and Canary Islands.
  • The company operates a large number of hotels in Spain, providing many job opportunities in various departments such as food & beverage, housekeeping, and front office.
  • As a global hotel chain, Meliá has a multicultural workforce, and English is often used in international tourist destinations, making it accessible for non-Spanish speakers.
  • The company offers internal mobility and career development opportunities within its extensive portfolio of hotels in Spain and worldwide.
  • Many roles, especially in food & beverage and housekeeping, may require Spanish language skills to interact with local staff and guests.
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