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Pool Concierge

Fuerteventura, Spain·Hospitality·Added 10 days ago

Meliá Hotels

269 open roles

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Work on-site in Fuerteventura

    No relocation package mentioned.

About the job

This job was automatically translated to English, .

"The world is yours with Meliá"

Continuing with Meliá means advancing on a borderless journey, taking advantage of the unlimited opportunities for growth and development that our global family offers you. It means knowing that the world is yours and that your opportunities to work in different countries are within your reach, all while remaining part of our large family.

It is embarking on one of the most passionate journeys of your life, a journey in which inspiration and personal and professional growth will accompany you every step of the way.

Are you ready to take the reins of your professional career and explore new inspiring opportunities within Meliá? 😉🌟

We look forward to seeing you at our Talent Day at Paradisus Fuerteventura next Tuesday, June 3rd!

The Pool Concierge will be the main link between guests and the pool area services, ensuring a unique and memorable experience. Their mission will be to provide personalized attention, anticipate client needs, and ensure a well-maintained, comfortable, and exclusive environment in the pool area.

What you'll do

  • Welcome guests to the pool area, providing them with information about available services.

  • Ensure the pool area is spotless and equipped with towels, amenities, and other necessary materials.

  • Anticipate guest needs and offer personalized assistance, such as managing reservations for Balinese beds, delivering drinks and snacks.

  • Coordinate with other departments (bars, housekeeping, maintenance) to ensure smooth, high-quality service.

  • Supervise and ensure compliance with safety and conduct rules in the pool area.

  • Resolve incidents or special requests quickly and professionally.

  • Promote hotel activities, events, or services related to the pool area.

About the company & team

We can't wait to meet you!

At Meliá, we are all VIP 🌟

Great professionals who make everyday life easier and exceptional. From the newest arrival to the most veteran, all of them have unique and important qualities that make working at Meliá a constant opportunity for growth and a passport to create your future wherever you want.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a large family in which we have people like you, VIP people.

What are we looking for?

  • Education: Studies in Tourism, Hospitality, or related fields (valuable).

  • Experience: Previous experience in customer service, preferably in luxury hotels or high-end resorts.

  • Languages: Advanced level of English (essential); other languages, such as German or French, will be positively valued.

  • Skills: Excellent communication, customer orientation, problem-solving ability, and attention to detail.

  • Personality: Empathetic, proactive, and positive attitude.

  • Flexibility: Availability to work rotating shifts, including weekends and holidays.

  • Knowledge: Familiarity with luxury protocols and service standards in the hotel sector.

Additional information

At Meliá Hotels International, we promote equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in the Human Resources policies. We also value the dissemination of a corporate culture committed to effective equality among all employees, and raising awareness of the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any type of discrimination, especially that related to disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are fundamental to our success as a global company.

In addition, we bet on the sustainable growth of our sector through a great socially responsible human team. In this sense, our motto is "Towards a sustainable future, from a responsible present" Thanks to all the collaborators, we make it possible.

To protect you and avoid fraud in the selection processes, we invite you to consult our recommendations on the page "Protect your application".

If you want to be "Very Inspiring People",

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