Administrative Assistant in Madrid

As an Administrative Assistant in Madrid, you will manage the documentation and administrative tasks linked to the department.

• Customer service and guidance in person, by telephone, and via email.
• Management and coordination of bookings, appointments, and scheduled services.
• Follow-up on requests and incidents, guaranteeing an excellent customer experience.
• Formalization and review of contractual and administrative documentation.
• Management of collections, basic invoicing, and documentary control.
• Updating and maintaining information in the internal management systems.
• Coordination with suppliers and external collaborators to ensure the correct provision of service.
• Control and monitoring of availability, assignments, and established deadlines.
• Resolution of day-to-day administrative and operational incidents.
• Preparation of reports and monitoring of activity indicators.
• Verification of compliance with internal procedures and quality standards.
• Administrative support to different areas of the business.
• Management and filing of physical and digital documentation.
• Organization and prioritization of tasks in high-volume activity environments.
• Guaranteeing close, efficient service oriented towards customer satisfaction.

• 2-month temporary contract.
• Immediate start.

The selected candidate must meet the following requirements:

• Ability to manage administrative documentation and data with order.
• Practical knowledge of administrative tasks related to vehicle management.
• Proficiency in IT tools to record and update information.
• Ability to review documents and keep files organized.
• Ease in following up on administrative files.
• Ability to handle inquiries linked to document management.