Workplace Specialist (Tech solutions)
Michael Page España·Spain
The employer limits where this remote role can be done: Remoto desde España
What they offer
Permanent contract
Per the ad.
Fully remote
Remoto desde España
What they ask for
Have the right to work in Spain
Michael Page España doesn't mention sponsorship in the ad.
Speak native-level Spanish
Listed as a requirement in the ad.
Have 3+ years of experience
Mid-level role.
Pulled from the advert automatically — the full ad is what counts.
About the role
We are looking for a Workplace Specialist for one of our clients located in Spain.
- Permanent position as a Workplace Specialist
- You will be part of a Technology Talent ecosystem
What you'll do
- Administer and provide advanced support for corporate Workplace platforms.
- Manage the complete application lifecycle: packaging, distribution, updates, and retirement.
- Design, deploy, and maintain software packages and security patches.
- Provide specialized support for Windows and macOS operating systems.
- Administer and support desktop virtualization environments based on Citrix VDI.
- Manage incidents, problems, and changes using ITSM tools, following ITIL best practices.
- Analyze and resolve complex incidents related to the digital workplace.
- Coordinate technical escalations with manufacturers and technology vendors.
- Participate in projects involving transformation, modernization, and evolution of Workplace environments.
- Manage software assets using Software Asset Management (SAM) tools.
- Oversee licensing compliance and keep the corporate software inventory up to date.
- Create technical documentation, procedures, and operational standards.
- Identify and implement opportunities for improvement, automation, and process optimization in Workplace.
What we're looking for
Requirements
Experience
- Minimum of 3 years of experience in Workplace Enterprise environments.
- Experience in administration and support of corporate workstation platforms.
- Experience in mass software deployment and management of updates and security patches.
- Experience working with ITSM tools and service management processes.
Technical knowledge
- ITSM tools and service management methodologies.
- ITIL foundations and best practices.
- Corporate software packaging and distribution.
- Management and deployment of security patches.
- Administration of Windows 10 and Windows 11 operating systems.
- Administration of macOS operating systems.
- Citrix VDI desktop virtualization environments.
- Incident management and escalations with manufacturers.
- Software Asset Management (SAM) tools.
- Software inventory management and licensing compliance.
Nice to have
Valuable requirements
- Microsoft Intune / Microsoft Endpoint Manager.
- Microsoft Configuration Manager (SCCM / MECM).
- Microsoft 365 Enterprise.
- Azure AD / Microsoft Entra ID.
- Automation using PowerShell.
- Citrix Virtual Apps & Desktops.
- Vulnerability Management and Patch Management tools and processes.
- ITIL Foundation certification.
- Microsoft certifications related to Workplace, Modern Workplace, or Endpoint Management.
- Technical English.
What you'll get
- Permanent contract with Page Tech Solutions
- Remote from Spain
- Continuous training to develop your talent
- Social benefits and flexible compensation plan.
- Remote work expense compensation
- Career plan within a technological talent ecosystem
About the company & team
Page Consulting Tech Solutions is the area of PageGroup specialized in carrying out IT projects for clients, offering a wide variety of customized technological solutions with the flexibility and agility required. (https://www.michaelpage.es/seleccion-personal/technology-consulting)
Key Competencies
- Service orientation and user experience focus.
- Analytical skills and problem-solving ability.
- Organization and attention to detail.
- Proactivity and continuous improvement orientation.
- Ability to work in complex corporate environments.
- Communication and coordination skills with technical teams and vendors.
About the role
Buscamos un especialista workplace para uno de nuestros clientes ubicados en España
- Proyecto estable como Especialista Workplace
- Formarás parte de un ecosistema de Talento Tecnológico
What you'll do
- Administrar y dar soporte avanzado a plataformas Workplace corporativas.
- Gestionar el ciclo de vida completo de las aplicaciones: empaquetado, distribución, actualización y retirada.
- Diseñar, desplegar y mantener paquetes de software y parches de seguridad.
- Proporcionar soporte especializado sobre sistemas operativos Windows y macOS.
- Administrar y dar soporte a entornos de virtualización de escritorio basados en Citrix VDI.
- Gestionar incidencias, problemas y cambios a través de herramientas ITSM siguiendo buenas prácticas ITIL.
- Analizar y resolver incidencias complejas relacionadas con el puesto de trabajo digital.
- Coordinar escalados técnicos con fabricantes y proveedores tecnológicos.
- Participar en proyectos de transformación, modernización y evolución de entornos Workplace.
- Gestionar activos software mediante herramientas de Software Asset Management (SAM).
- Supervisar el cumplimiento de licenciamiento y mantener actualizado el inventario de software corporativo.
- Elaborar documentación técnica, procedimientos operativos y estándares de trabajo.
- Identificar e implementar oportunidades de mejora, automatización y optimización de procesos Workplace.
What we're looking for
Requisitos imprescindibles
Experiencia
- Experiencia mínima de 3 años en entornos Workplace Enterprise.
- Experiencia en administración y soporte de plataformas de puesto de trabajo corporativo.
- Experiencia en despliegue masivo de software y gestión de actualizaciones y parches de seguridad.
- Experiencia trabajando con herramientas ITSM y procesos de gestión de servicios.
Conocimientos técnicos
- Herramientas ITSM y metodologías de gestión de servicios.
- Fundamentos y buenas prácticas ITIL.
- Empaquetado y distribución de software corporativo.
- Gestión y despliegue de parches de seguridad.
- Administración de sistemas operativos Windows 10 y Windows 11.
- Administración de sistemas operativos macOS.
- Entornos de virtualización de escritorio Citrix VDI.
- Gestión de incidencias y escalados con fabricantes.
- Herramientas de Software Asset Management (SAM).
- Gestión de inventario de software y cumplimiento de licencias.
Nice to have
Requisitos valorables
- Microsoft Intune / Microsoft Endpoint Manager.
- Microsoft Configuration Manager (SCCM / MECM).
- Microsoft 365 Enterprise.
- Azure AD / Microsoft Entra ID.
- Automatización mediante PowerShell.
- Citrix Virtual Apps & Desktops.
- Herramientas y procesos de Vulnerability Management y Patch Management.
- Certificación ITIL Foundation.
- Certificaciones Microsoft relacionadas con Workplace, Modern Workplace o Endpoint Management.
- Inglés técnico.
What you'll get
- Contrato indefinido con Page Tech Solutions
- Remoto desde España
- Formación continua para desarrollar tu talento
- Beneficios sociales y plan de retribución flexible.
- Compensación de gastos de teletrabajo
- Plan de carrera en un ecosistema de talento tecnológico
About the company & team
Page Consulting Tech Solutions, es el área de PageGroup especializada en la realización de proyectos IT en clientes, ofreciendo una amplia variedad de soluciones tecnológicas a medida con la flexibilidad y agilidad requerida. (https://www.michaelpage.es/seleccion-personal/technology-consulting)
Competencias clave
- Orientación al servicio y experiencia de usuario.
- Capacidad analítica y resolución de problemas.
- Organización y atención al detalle.
- Proactividad y orientación a la mejora continua.
- Capacidad para trabajar en entornos corporativos complejos.
- Habilidades de comunicación y coordinación con equipos técnicos y proveedores.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Michael Page España
Staffing
Michael Page España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.